[Hiring] Community Association Manager @RealManage

Role Description

This position is remote but needs to be local to Florida and have a Florida CAM license.

• Serves the Board as a consultant in a professional manner.
• Working virtually will help cover open CAM positions when needed.
• Practice and adhere to the Guiding Principles of the company and respond to all calls/emails within 24 hours of receipt.
• Acquires and maintains current knowledge of state and regulatory agency statutes and the community’s documents, policies, and procedures.
• Provides weekly updates of open items and ongoing reporting to the Board regarding collections, ACC requests, compliance, service requests, and work order activity.
• Provides administrative, operational, and managerial advice to the Board of Directors.
• Ability to run a Board or Annual Meeting and create monthly management reports, which depict the actual condition of community amenities, and the progress of specific key initiatives, and make clear and concise recommendations.
• Orchestrates annual Board Orientation, Contract Review, and training workshops to assist the Board in education and goal setting as appropriate.
• Assist the board with hiring contractors and insurance carriers to maintain and protect the community.
• Provide vendor management oversight, including set-up, and bid process, through contract and oversight.
• Oversee and approve payment of vendors providing service to the community association.
• Develop and submit complete and accurate annual budget(s), meeting all deadlines and demonstrating thorough analysis and consideration for the goals of the association.
• Oversees and/or drives the community monthly to ensure the highest standards are maintained for common areas and the violation process is upheld to achieve compliance with the community documents.
• Works with the accounting team to ensure the accuracy and ongoing maintenance of finances, variance reports, and invoice processing.
• Build and foster positive relationships with residents to ensure a high level of service, timely and complete resolution of resident concerns, good communications, and continuous improvement in services for the community.
• Attend monthly Manager’s and training meetings as required.
• Conduct business at all times with the highest standards of personal, professional, and ethical conduct.
• Displays exceptional ability to analyze and deal with a variety of situations that otherwise could be potential problems.
• Other work-related tasks as needed.

Qualifications

• This position is remote, but needs to be in Florida.
• MUST have a FLORIDA CAM License.
• Minimum of one (1) year managing Homeowner Associations (HOAs) required.
• CAI designation(s) strongly preferred.
• Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external customers.
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and to carry out assignments to completion within the parameters of instructions given, prescribed routines, and standard accepted practices.

Requirements

• Ability to sit for prolonged periods at a desk and work on a computer.
• Ability to occasionally stand, walk, bend, or reach as needed.
• Ability to lift or move objects up to 10–15 pounds (e.g., files, office supplies).
• Manual dexterity to operate a computer keyboard, mouse, telephone, and other office equipment.
• Visual acuity to read printed materials, spreadsheets, and computer screens.
• Hearing and speech ability to communicate effectively in person, by phone, and in virtual meetings.
• Ability to work in a standard office environment with moderate noise levels.
• Ability to work a standard schedule, with occasional extended hours as required.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High-Deductible Medical Plan to be eligible)
• FSA
• Education Reimbursement
• 401K matching
• Employee Assistance Program (EAP)
• 11 paid Holidays