[Hiring] Commercial Operations Specialist @Gambling.com Group

Role Description

Support the commercial function in commercially optimising vertical site performance to drive revenue, leveraging AI agents and automated workflows to monitor performance, surface opportunities, and execute optimisations at a speed and scale not achievable manually.

• Coordinate campaigns across all channels on all verticals, ensuring offers, promotions, and operator content are accurate, live, and optimised for user intent, using AI-assisted tooling to check consistency, flag anomalies, and maintain accuracy across a high volume of live content.
• Actively coordinate internal processes with the Commercial Operations Engineer to ensure promotions are published accurately and on time across all relevant channels including supervising AI-driven publishing workflows and validating their outputs before content goes live.
• Liaise with content teams to ensure offers are reflected correctly across all relevant content and pages, using AI tools to cross-reference live content against current operator data and flag discrepancies for human review.
• Support campaign execution across verticals, ensuring optimisation for user intent throughout, applying AI-generated insight and automated outputs as inputs to commercial decisions, while applying your own judgement to validate and act on them.

Qualifications

• Experience in a commercial operations, campaign management, or digital marketing coordination role, ideally within a digital media, affiliate, or online publishing environment.
• Hands-on experience coordinating campaigns across multiple channels, including managing promotional content, operator offers, and time-sensitive publishing workflows.
• Practical experience using AI-enabled tools in a professional setting, such as Claude, n8n, Lovable, or equivalent, with the ability to monitor agent outputs and apply quality judgement to automated results.
• Experience working within established workflows and operational processes, maintaining output standards set by senior team members or leadership.
• Familiarity with QA processes, reviewing content or campaign outputs for accuracy, consistency, and compliance before they go live.
• Experience monitoring performance data and reporting on campaign or revenue metrics, with the ability to flag issues and optimise based on results.

Requirements

• Used an AI tool or agent in a real work context, not experimented with it personally, but applied it to an actual operational or commercial problem with measurable output.
• Monitored or reviewed the output of an automated workflow or AI agent and made quality judgements about whether that output was accurate, compliant, or fit for purpose before it reached a live environment.
• Identified a repetitive or error-prone task in your work and either implemented, or actively worked within, an AI-assisted solution to address it.
• Used a tool such as Claude, ChatGPT, n8n, Zapier, Make, or equivalent to support campaign execution, content review, reporting, or operational coordination and can describe specifically what you did, what the tool did, and how you validated the result.
• Provided structured feedback on an AI or automated workflow flagging where outputs were wrong, inconsistent, or misaligned with commercial intent, and communicating that clearly to a technical or engineering counterpart.

Benefits

• Comprehensive private Healthcare Insurance.
• Flexible work environment and home office available.
• Home office allowance.
• Gym & Leisure Allowance.
• All the hardware and software you need to be successful.
• Regular company events and social outings, activities, Spot Awards and a Monthly Social Club.
• Access to courses for Personal and Career Development.
• Company Paid Volunteer Day.