[Hiring] Commercial Insurance Administrative & COI Processing VA @20four7VA

Role Description

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. We are seeking a detail-oriented and reliable Commercial Insurance Administrative & COI Processing VA to provide ongoing administrative support to a U.S.-based insurance operation.

• Assist with Certificates of Insurance (COIs), loss control and inspection follow-ups, commercial client and carrier communications, renewal information gathering, shared inbox management, endorsement requests, and agency management system (AMS) data entry.
• Ideal candidate has at least 2 years of remote administrative or virtual assistant experience, preferably supporting U.S.-based insurance brokers, agencies, or back-office operations.
• Experience with U.S. insurance Agency Management Systems (AMS), particularly Applied Epic, and carrier portals is highly preferred.
• This is a long-term, ongoing position for someone who is highly organized, accurate, proactive, and comfortable communicating professionally with U.S. clients and insurance carriers.

Qualifications

• Minimum 2 years of remote administrative or virtual assistant experience.
• Insurance industry experience is highly preferred, particularly supporting U.S. insurance brokers, insurance agencies, and commercial insurance operations.
• Hands-on experience with U.S. Agency Management Systems (AMS) is preferred.
• Experience with Applied Epic is highly preferred.
• Familiarity with major insurance carrier portals is a strong advantage.
• Excellent written and verbal English communication skills.
• Exceptional attention to detail.
• Ability to manage multiple requests and follow-ups while meeting deadlines.
• Organized, dependable, and proactive.

Requirements

• Contracted Hours per Week: 20 Hours
• Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
• Daily Working Time: 10:00 AM – 2:00 PM EST

Benefits

• Competitive rates
• Weekly payments
• Various open roles are available
• Free training and upskilling
• Constant support and guidance
• A vibrant community always ready to support you
• And more!