[Hiring] Commercial Collection Specialist @Caine & Weiner

Role Description

As a Commercial Specialist, you will:

• Negotiate payments with businesses holding outstanding delinquent accounts for Caine & Weiner clients.
• Conduct outbound calls to assess financial situations, resolve disputes, and establish solutions.
• Use advanced skip tracing techniques to locate and contact debtors effectively.
• Create urgency, overcome obstacles, and secure resolutions through strategic communication.
• Utilize your investigative and analytical skills to review account details and tailor negotiation strategies.
• Deliver top-tier service while maintaining quality, productivity, and professionalism.

Qualifications

• Commercial collections experience (minimum 2 years preferred).
• Proven expertise in skip tracing to locate hard-to-reach debtors.
• Familiarity with CUBS (CU EMULATE) software or similar tools.
• Proficiency in Microsoft systems, including Outlook, Teams, and SharePoint.
• Strong communication, negotiation, and customer service skills.
• Analytical problem-solving ability and a knack for multitasking in fast-paced environments.
• A positive, results-driven attitude and the ability to foster team collaboration.
• Bilingual is a plus!
• MUST have own WFH equipment, including 2 monitors, keyboard, mouse, webcam and headset.

Requirements

• Competitive Pay: Earn a base rate of starting at $18-$25 per hour, plus uncapped commission paid twice per month.
• Stability: Standard full-time schedule (Monday–Friday, 8 AM–5 PM) with no nights or weekends.
• Benefits: Medical, dental, vision insurance, 401(k), PTO, vacation, and sick time.
• Work-from-Home flexibility with supportive, experienced leadership.
• Must have experience working remotely.

Company Description

Caine & Weiner has been setting the gold standard in Accounts Receivable Management for over 90 years. Our nationwide presence and tailored solutions ensure optimized recovery results for our clients around the world. Be a part of a company that values expertise, innovation, and results-driven performance.