[Hiring] College Summer Intern Health Services @UnitedHealth Group

Role Description

The Intern – Long-Term Support Services (LTSS) position is designed for individuals pursuing experience in clinical services operations, care coordination and advocacy. This role is classified under the Long-Term Support Services (LTSS) job family and is primarily responsible for supporting and participating in the day-to-day operations, acting as an individual contributor in a remote position.

You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Supporting day-to-day operations of the LTSS team in a variety of roles based on area of emphasis
• Effectively communicate with internal teams to achieve departmental goals
• Assisting with projects that may include data processing, independent research, member outreach and communications, data analysis and presenting results
• Utilizing multiple systems (including Smartsheet, medical records systems, and Microsoft Office) to complete assigned tasks
• Participate directly in supporting care coordination teams with administrative duties and member support
• Follow established procedures for routine tasks and rely on others for guidance with non-standard requests
• Work is typically reviewed by others to ensure quality and compliance
• Contribute to a team environment, assisting others and communicating effectively
• Other duties and responsibilities may be assigned by management in alignment with the incumbent’s skills and abilities
• Limited work experience required; work on simple tasks using established procedures
• Applies basic knowledge and skills to repeated activities
• Responds to standard requests and seeks assistance for non-standard issues
• Solves routine problems by following established protocols
• Prioritization and deadlines are set by others
• Works collaboratively as part of a team

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Qualifications

• High school diploma or equivalent experience
• Pursuing or holding certification in Social Work, Healthcare Administration, Nursing, Public Health, Human Services or related fields

Requirements

• Integrity Value: Act Ethically
• Compassion Value: Focus on members served
• Relationships Value: Act as a Team Player
• Relationships Value: Communicate Effectively
• Innovation Value: Support Change and Innovation
• Performance Value: Make Fact-Based Decisions
• Performance Value: Deliver Quality Results

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution (all benefits are subject to eligibility requirements)

The hourly pay for this role will range from $16.00 to $21.00 per hour based on full-time employment.