[Hiring] Collectible Senior Manager @ThriftBooks

Role Description

The Collectible Senior Manager provides strategic oversight and subject matter expertise for the Collectibles line of business. This role partners with General Managers and cross-functional teams to drive listing quality, production and revenue performance, customer satisfaction, and profitable growth. Success requires strong organizational skills, analytical capability, and the ability to balance short-term execution with long-term planning and continuous improvement.

What You’ll Do:

• Support the General Managers in providing oversight with the Lead Collectible Receivers to drive quality listings, achieve production/revenue targets, and other support functions such as recruiting/training for Collectible roles.
• Identify opportunities to drive cost savings and achieve financial targets within the budget/forecast planning process.
• Partner with the Marketing team to provide Collectible related campaigns, newsletter submissions and other forms of targeted marketing.
• Focus on customer growth and satisfaction. Consistently improve merchandising to drive attach rate and unit sales.
• Build and maintain relationships with processing center management that support a profitable growth strategy for the line of business.
• Own forecasting inputs for the collectibles business (supply plan, production capacity, revenue expectations) and partner with Finance/Operations on variance analysis and action plans.
• Support the procurement plan of supply to support production targets for Collectible Receivers.
• Partner with the Customer Service team to address customer related issues and ensure that the Collectible line of business delivers quality product and customer satisfaction.
• Complete special projects and assignments as requested.

Qualifications

• Minimum of 5 years’ experience in the rare/collectible book field.
• Experience leading multi-site programs/operations and influencing leaders (since this role supports GMs).
• Knowledge of collectibles pricing/market dynamics and demonstrated decision making with incomplete data.
• Proficient in computer skills (Microsoft Excel, Word, PowerPoint).

Requirements

• Knowledge and understanding of rare book market.
• Strong analytical, planning, and organizational skills.
• Critical thinking and effective negotiation skills.
• Strong interpersonal and communications skills (oral & written).
• Ability to work well with a team.
• Able to thrive in a fast-paced, high-volume environment.
• Self-starter with ability to work independently under pressure and react quickly to changing priorities.

Benefits

• Competitive compensation package.
• Earn Paid Time Off at Accrual Rate of 15-days per year.
• 6 Paid Holidays per calendar year.
• Medical & Vision Insurance.
• Dental Insurance.
• Company paid STD/LTD.
• Company paid Life Insurance.
• Annual bonus incentive.
• 401k match program.
• Professional development & growth opportunities.
• Work with nice, fun people.
• FREE BOOKS!