[Hiring] CMMS System Administrator @Cushman & Wakefield

Role Description

The FEXA CMMS System Administrator plays a critical role in ensuring the successful implementation, configuration, and ongoing management of the FEXA system within the CW Account. This position involves collaborating with the account team, participating in training sessions, and overseeing system administration tasks. The administrator serves as the primary point of contact for FEXA-related inquiries and support issues.

• Participate in transition meetings related to FEXA and integrated systems (e.g., Yardi, JDE, MEM, Serraview, CoStar, Workday).
• Attend FEXA training sessions, including guest and full user training.
• Participate in 360 Systems Administrator training sessions.
• Collaborate with the C&W TDS Delivery Manager and account team during configuration and setup.
• Configure property settings (accounting codes, language designation, business hours, contacts).
• Manage user security profiles.
• Assist with data loading and configuration adjustments.
• Own the FEXA system and ensure its proper use and configuration.
• Serve as the primary point of contact for account team members regarding FEXA-related questions and support.
• Monitor and address system-generated support requests.
• Support account team users with password resets, security changes, and general inquiries.
• Coordinate with C&W IT for system issues, maintenance, and enhancements.
• Inactivate properties no longer managed by C&W (update quarterly billing).
• Manage user additions and removals based on SOP and SOC compliance.
• Oversee pick list values and configuration options.
• Maintain Vendor, Asset, Schedule, Inventory, and other deployed modules.
• Provide training or coordinate with C&W IT for ongoing training activities.

Qualifications

• Strong understanding of FEXA and related integrated systems.
• Self-driven, organized and ability to work in a fast-paced environment.
• Excellent communication skills and ability to work collaboratively with cross-functional teams.
• Proficiency in system administration tasks, including user management and configuration.
• Detail-oriented and proactive in addressing system-related issues.
• Familiarity with property management and compliance requirements.
• Strong knowledge in Real Estate Facilities Management preferred.

Requirements

• Full-time position, can be located anywhere in the United States (preferably St. Louis, MO area).
• Ability to work from home, office or hoteling space as required.
• Travel may be required.

Benefits

• Health, vision, and dental insurance.
• Flexible spending accounts.
• Health savings accounts.
• Retirement savings plans.
• Life and disability insurance programs.
• Paid and unpaid time away from work.
• Competitive pay based on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.