[Hiring] Club Development & Member Services Coordinator @The Consultant Agency

Role Description

To provide professional and effective support across club development, membership growth, and club/member administration. This role focuses on data analysis, strategic planning, and service delivery to support sustainable growth and strong member engagement.

Key Responsibilities

• New Club Development
  • Support the cost-effective establishment of new clubs in line with agreed processes, timelines, and budgets, including but not limited to:
  • Identifying suitable locations for new clubs through census data and internal data analysis
  • Conducting local research and providing data-driven recommendations
  • Sourcing and coordinating appropriate venues for interest meetings
  • Preparing and implementing marketing and promotional plans
  • Accurately preparing and managing all required documentation, including accreditation paperwork
• Membership Growth for Existing Clubs
  • Support the development and implementation of membership growth strategies, including but not limited to:
  • Creating tailored membership growth plans for individual clubs
  • Assisting in the preparation of presentations and materials to support local representatives and clubs
  • Providing guidance and tools to assist clubs in increasing membership engagement
• Club and Member Administration Support
  • Provide efficient and high-quality administrative support across all club and member services, including but not limited to:
  • Responding to club and member enquiries via email in a timely and accurate manner
  • Maintaining and updating club and member management systems
  • Completing additional tasks as required to ensure effective service delivery

Qualifications

• Strong organisational skills with the ability to manage multiple tasks and meet deadlines
• Excellent analytical skills, particularly in statistical analysis and reporting
• Ability to learn quickly and adapt to change in a dynamic environment
• Ability to work independently with minimal supervision while collaborating effectively with others
• Self-motivated, proactive, and enthusiastic, with a strong service-oriented mindset