[Hiring] Clinical Trials Payment Coordinator @Merck

Role Description

Merck is seeking Clinical Trials Payment Coordinators to join a team responsible for managing end-to-end clinical site payment activities. These roles support:

• Payment template configuration
• Vendor and site setup
• Invoice submission
• Data loading across payment systems
• Invoice processing and approval

The ideal candidates will have experience with clinical trial site payments, strong Excel and data management skills, and the ability to maintain accuracy and compliance while managing multiple priorities in a fast-paced environment. Strong communication, organization, and attention to detail are essential for collaborating with internal and external stakeholders across U.S. and international sites.

Responsibilities

• Support payee and payee payment configurations for clinical site budgets.
• Configure payment templates and load relevant information into designated payment systems.
• Set up vendor and clinical site information within payment systems.
• Support clinical site invoice submission activities and related documentation.
• Process, track, submit, and support the approval of invoices for clinical site payments.
• Perform data entry and maintain accurate payment-related information across multiple systems.
• Verify and validate payment and financial information to ensure accuracy and consistency.
• Review supporting documentation, verify completed activities, and provide approvals as authorized.
• Reconcile payment data and investigate discrepancies to maintain data integrity.
• Support payment-related activities for both U.S. and international clinical sites.
• Navigate multiple payment systems to facilitate accurate and efficient payment processing.
• Follow established procedures and detailed instructions to ensure compliance with payment processes and applicable regulations.
• Identify, troubleshoot, and resolve payment processing issues and data discrepancies.
• Use Microsoft Excel for data manipulation, management, reconciliation, and analysis.
• Use Microsoft Outlook and Teams to communicate, collaborate, and coordinate with internal and external stakeholders.
• Manage multiple tasks, competing priorities, and deadlines in a fast-paced environment.

Qualifications

• Required: High school diploma or equivalent.
• Preferred: Bachelor's degree in a relevant field.

Requirements

• 1–3 years of relevant experience, including clinical trial site payment experience.
• Knowledge of clinical site payment processes and related regulations.
• Ability to verify and validate payment information with a high level of accuracy.
• Experience supporting payment activities for U.S. and international sites.
• Proficiency in Microsoft Excel for data management and analysis.
• Proficiency in Microsoft Outlook and Teams.
• Ability to navigate multiple payment systems efficiently.
• Strong problem-solving skills and the ability to resolve payment-related issues.
• Excellent written and verbal communication skills.
• Strong organizational skills and the ability to manage payment data, multiple priorities, and deadlines.

Preferred Qualifications

• Experience configuring payment templates and loading information into payment systems.
• Experience with vendor and clinical site setup in payment systems.
• Experience with invoice submission, processing, tracking, reconciliation, and approval.
• Experience supporting clinical site payment activities across multiple systems.
• Experience with Suvoda/Greenphire's eClinical GPS software system.

Contract Duration

• Initial six-month assignment, with the opportunity to extend for an additional six months.

Candidate Preference

• East Coast candidates are highly preferred, particularly those located near Merck sites in Upper Gwynedd, Pennsylvania, or Rahway, New Jersey.

Ideal Candidate Profile

The ideal candidate is detail-oriented, trustworthy, adaptable, and flexible, with strong interpersonal and communication skills. They should demonstrate eagerness to learn, collaborate effectively across functions, follow detailed procedures, and maintain accuracy when handling sensitive payment-related information.