[Hiring] Clinical Research Account Manager @Labcorp

Role Description

Labcorp is seeking a remote Clinical Research Account Manager to join our team!

Work Schedule: Monday – Friday, day shift

Job Responsibilities

• Review 70+ protocols per month to determine whether testing falls within the regulatory guideline.
• Collaborate with Esoteric Business Units contracting group to create required legal agreements.
• Lead client-based conversations and interactions; set up and host Webex/Video calls with clients to explain our services and grow partnerships.
• Answer all client-facing emails daily based on departmental goals and standards.
• Follow up on leads to establish business needs and guide clients on next steps to work towards implementation of services.
• Collaborate with legal staff to establish CDA and MSA for new clients.
• Must be experienced with client interaction, e-mail etiquette, and demonstrate signature client service.
• Knowledge of clinical testing and scientific background to facilitate questions with clients when clarification is needed.
• Lead process improvement initiatives to address high-priority process differences between business segments.
• Collaborate with clients on any escalation or quality events.
• Work closely with NOQ for any regulatory guidance.
• Collaborate with the client and NOQ for any client audits.
• Work with the Operational Project Managers for escalation support related to client-facing activities.
• Other duties as assigned.

Qualifications

• Bachelor’s degree in clinical research, Biology or Chemistry OR two or more years of professional experience in clinical research.

Requirements

• Five or more years’ experience in a health science or clinical research field (preferred).
• Excellent written and verbal communication skills.
• Strong organizational skills and mindfulness.
• Experience with database software, information systems, and MS office applications.
• Ability to work in a fast-paced team environment.

Benefits

• Comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement, and Employee Stock Purchase Plan for employees regularly scheduled to work 20 or more hours per week.
• Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.

Application Window

May 4, 2026 – May 7, 2026

Pay Range

$60,000 - $90,000