[Hiring] Clinical Operations Resource Specialist @Syneos Health Careers

Role Description

Clinical Operations Resource Specialist, home based in Bulgaria

May provide independent resources solution management of one or more resource subsets/roles. Responsibilities include:

• Conducting meetings with relevant internal stakeholders and circulating information back to respective management team.
• Effectively partnering with identified Business Units to manage and support demand planning processes and resource requirements.
• Supporting centralized resourcing efforts and internal stakeholders in the resourcing process by managing and maintaining data integrity within global resourcing tools.
• Updating trackers, running reports, and queries.
• Analyzing resource assignments, skillsets, and availability to support recommendations for potential assignment opportunities of global employees and contingent workers to Business Units.
• Ensuring data integrity in all source systems.
• Supporting and educating partners on the use of global resourcing toolsets and processes.
• Supporting TA/candidate recruitment efforts, as needed.

Primary Ownership of one or more resource subsets/roles from a resource solutions perspective, as assigned. Responsibilities include:

• Maintaining core contact with internal stakeholders where required.
• Highlighting key data integrity and assignment related issues and working with business partners to correct them.
• Sharing information with respective central resourcing and/or operations management teams.
• Leading recurring or ad-hoc calls involving other resourcing team members, Therapeutic Area team members, Portfolio Leaders, Business Development and/or Operations management.
• Managing confidential information regarding upcoming resource leaves, terminations, or organizational changes.
• Completing regular Quality Checks of GRM to ensure data integrity and accuracy related to TBDs, project roll-off timelines, reflected ramp up and ramp down plans.
• Evaluating complex cross-resourcing requests and reporting potential solution options to Manager, Clinical Resourcing or above for resolution.
• Establishing partnerships with key business liaisons and ensuring communication and sharing of information.
• Reviewing and analyzing Assigned and Available GRM export reports, Budget Validation Report, and other analytics dashboards.
• Supporting redeployment efforts, as needed.
• Providing continuous process improvement suggestions to Manager, Clinical Resourcing or above.
• Completing daily STAT Request reviews and processes in full.
• Assisting with maintenance of SharePoint, Teams or other intranet site pages as applicable.
• Performing other work-related duties and projects as assigned.
• Minimal travel may be required (up to 25%).

Qualifications

• BA/BS degree in business, management or in the science/health care field or equivalent combination of education and experience.
• Resource management experience including resourcing/logistics experience, preferably in a contract research organization, pharmaceutical or bio-technology company.
• Direct and relevant clinical research experience preferred.
• Ability to handle multiple tasks and meet deadlines while delivering high quality work in a dynamic environment.
• Attention to detail with excellent documentation skills and ability to continuously anticipate/solve problems.
• Excellent computer skills in Word, Excel, PowerPoint, Email, and Internet are required.

Benefits

• Passionate about developing our people through career development and progression.
• Supportive and engaged line management.
• Technical and therapeutic area training.
• Peer recognition and total rewards program.
• Commitment to building an inclusive culture.

Company Description

Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.

• Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.
• We are continuously building the company we all want to work for and our customers want to work with.