[Hiring] Clinical Operations Coordinator @Cogstate

Role Description

At Cogstate, we’re seeking a Clinical Operations Coordinator, accountable for supporting the operational delivery of a variety of contracted services in a Clinical Trial. These services include:

• Rater Training and Monitoring activities (training deployment, management, and in-study reporting/calibration)
• Clinician Network Management (ensuring quality and consistency across global clinical interviews)
• Data Management (opening and resolving data queries)
• Scale Management (binder creation, translations, logistics & shipping)

The daily workload for the above functional areas will fluctuate throughout the life cycle of a Clinical Trial. The Clinical Operations Coordinator will be cross-trained to support multiple functional areas, flexibly jumping in to assist study teams according to their changing bandwidth needs.

Qualifications

• Bachelor's degree or 1+ years of related experience
• Previous project management or administrative support experience preferable
• Microsoft Office proficiency

Requirements

• Work with study teams across a variety of functional areas to ease bandwidth strain on Coordinator responsibilities
• Processing clinician/rater forms and documenting data via status trackers and ePortal/LMS training systems
• Review and process submitted clinician/rater surveys and deploy applicable LMS training modules
• Schedule 1:1 training video conferences between site raters and Cogstate Rater Services staff
• Hardware shipment scheduling and documentation management
• Documenting real-time updates to applicable status trackers
• Coordinating high volume email correspondence
• Communicating status updates to clinicians/raters
• Electronic records filing
• Point of contact for clinician/rater support questions
• Direct communication with site coordinators at clinical settings
• Activity and communication tracking and general support throughout study
• Interact with CRAs for site monitoring activities

Benefits

• Remote Work Practices: Cogstate is a virtual first company. Cogstate employees can work from anywhere where Cogstate is registered to business within the United States, Australia, or the United Kingdom!
• Competitive Salary: We offer competitive base salaries plus additional earning opportunities based on the position.
• Learning & Development Opportunities: Cogstate offers a variety of learning and development opportunities from internal and external sources focused on leadership, and professional & personal development.