[Hiring] Clinical Information Systems Specialist @U.S. Renal Care

Role Description

A Clinical Information Systems Specialist is responsible for training and developing US Renal Care's software applications.

• Participates in development of testing plans and testing scenarios within EMR system.
• Subject matter expert on Clinical Information System(s) and Portal Systems.
• Provide User Support and end-user training on Clinical Information System for Physician and Clinical Care Team for ongoing education / new users per US Renal Care policy and procedures.
• Provide pre and post Application Implementation support.
• Liaison to Clinical Information System(s) vendors.
• Work closely with other departments within USRC in development / improve processes.
• Effective Communication to end users about upgrades and version controls including presenting to large groups.
• Able to listen effectively to end users to resolve outstanding issues.
• Ability to prioritize workload and make good judgment calls according to the severity of the requests.
• Develop and Maintain Training Material as needed.
• Actively promotes GUEST customer service standards; develops effective relationships at all levels of the organization.
• Participates in team concepts and promotes a team effort; performs duties in accordance with company policies and procedures.
• Regular and reliable attendance is required for the job.

Qualifications

• Minimum of 2 years of Clinical Information System software support experience.
• Outstanding telephone skills and customer service skills are required.
• Ability to work in an organized manner, quickly, and efficiently in a fast-paced environment.
• Excellent communication and interpersonal skills with Management and Users.
• Travel required up to 50%.
• Ability to work independently without supervision.
• Advanced analytical skills required; Excel.