[Hiring] Clinical Configuration Analyst @Cohere Health

Role Description

We are looking for a Clinical Configuration Analyst to play a key role in the technical configuration of platform requirements for Cohere’s Platform-as-a-Service (PaaS) clients. Reporting into our Senior Manager, PaaS Value Delivery, you will be part of a small, fast-paced team working directly with client-facing team members to understand and deliver key clinical configurations that are integral to helping new and existing clients meet their prior authorization automation goals.

Ultimately, the work you do will have a direct impact on the growth of the company and our ability to assist more patients at a time in their healthcare journey when they need help most.

• Ensure thorough understanding of client’s technical requirements to facilitate seamless configuration of platform requirements during new client implementations
• Test configurability of new product functionality, or enhanced existing functionality, built to accommodate custom client requirements
• Define test scenarios and success criteria for all new and existing client platform configurations
• Execute on configuration of platform requirements in accordance with project timelines and client expectations
• Triage and resolve technical issues, during end-to-end testing or post-implementation, in a timely manner to ensure client satisfaction
• Serve as a technical SME for client-facing analysts during each stage of the customer lifecycle
• Collaborate with Product, Development, Design, and Engineering to scope, develop, and implement internal configuration management tools that will help scale configuration work

Qualifications

• 2+ years of professional experience in a Configuration Management role
• Advanced Proficiency in Excel, including advanced functions and data analysis
• Experience creating and updating JSON-based business rules to drive system behavior
• Familiarity with Jira for task tracking and project management
• Problem-Solving and Critical Thinking Skills
• Project Execution Skills
• Collaboration experience with internal, cross-functional stakeholders
• Bachelor’s degree in Computer Science, Systems Engineering, or related field

Requirements

• Ability to develop deep product expertise and leverage it to investigate issues and provide high-quality problem resolution
• Experience setting goals and meeting deadlines for multiple ongoing projects

Benefits

• 💻 Fully remote opportunity with about 5% travel
• 🩺 Medical, dental, vision, life, disability insurance, and Employee Assistance Program
• 📈 401K retirement plan with company match; flexible spending and health savings account
• 🏝️ Flex Time Off + company holidays
• 👶 Up to 14 weeks of paid parental leave
• 🐶 Pet insurance

Company Description

Cohere Health’s clinical intelligence platform and agentic AI-powered solutions connect health plans’ strategic goals and providers’ needs, optimizing the speed, cost, and quality of care.

• With an enterprise approach that streamlines payer-provider decision-making across the care continuum
• Improves collaboration and reduces burden, resulting in up to 8x ROI and 94% provider satisfaction
• Innovations continue to receive industry-wide recognition
• Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners