[Hiring] Claims Assistant @Sedgwick

Role Description

To provide support to the claims staff and to perform other office tasks on a commercial automobile liability PIP department.

Essential Functions and Responsibilities

• Annotate Mail and Medical bills
• Download and organize documents for adjusters
• Assist adjusters and supervisor with voicemails
• Sets up and enters new claims into claims management system when requested
• Inputs and reviews notes/diaries in claims management system as instructed
• Processes payments as instructed
• Reviews, prepares, creates, and/or sends letters, reports, and forms
• Answers and initiates telephone calls and may provide customer service as required
• Performs other duties as assigned
• Supports the organization's quality program(s)

Work Environment

• Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
• Physical: Computer keyboarding, travel as required
• Auditory/Visual: Hearing, vision and talking

Credit security clearance, confirmed via a background credit check, is required for this position.

Qualifications

• High school diploma or GED required
• Six (6) months of clerical or customer service experience or equivalent combination of education and experience required
• Previous experience with JURIS preferred
• Prior insurance knowledge helpful
• Ability to meet or exceed Performance Competencies
• Ability to manage time well, and be organized
• Ability to work in a team environment
• Strong organizational skills
• Knowledge of JURIS a plus
• PC literate, including Microsoft Office product
• Excellent oral and written communication

Benefits

• Great Place to Work® certified
• Recognized by Newsweek as America’s Greatest Workplaces National Top Companies
• Fortune Best Workplaces in Financial Services & Insurance