[Hiring] Child Support Specialist Intermediate @Arizona Department of Administration

Role Description

The DES, Division of Child Support Services (DCSS) is seeking an experienced and highly motivated individual to join our team as a Child Support Specialist Intermediate. This position is responsible for performing the full-range of journey level child support case management duties associated with child support activities; providing services to custodial and non-custodial parents to:

• Establish paternity
• Establish orders
• Review orders for modification based on economic circumstances
• Enforce orders for support

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces.

Job Duties

Essential Duties and Responsibilities include but are not limited to:

• Locate absent parents to collect and enforce child support obligations/payments.
• Review and analyze case files.
• Determine appropriate legal actions to be initiated; prepare and file pleadings for court actions (e.g. contempt petitions, wage assignments, etc.).
• Interview individuals who are parties to the case.
• Collect child support for distribution to the applicant or state.
• Collect pertinent documents and information; draft correspondence.
• Communicate with various judicial jurisdictions.
• Assist in on-the-job training and provide technical assistance to subordinate level staff.

Qualifications

• Strong understanding of case management principles and techniques.
• General working knowledge of legal documents and procedures; court and legal system processes.

Requirements

• One-year experience as a Child Support Specialist in Arizona State Service or the equivalent in another jurisdiction.
• Any combination of training and experience that meet the knowledge, skills, and abilities (KSAs) may be substituted.
• Case management; investigative research and analytical ability; court order interpretation; collections experience.

Benefits

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Paid vacation and sick time
• Paid Parental Leave - Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities