[Hiring] Chief of Staff @Pindrop

Role Description

We're hiring a Chief of Staff to sit at the right hand of our CEO during a period of rapid growth. This isn't an administrative role; it's a strategic and operational multiplier. You'll help the CEO and leadership team move faster and think more clearly by managing the flow of information, decisions, and follow-through across the company.

This role increasingly requires genuine AI fluency, not as a "nice to have" tool skill, but as a core way of operating. You'll be expected to use AI to accelerate your own output (synthesis, research, drafting, modeling) and to help the leadership team think through where AI changes the company's operating model, competitive position, and workforce.

You don't need to be a machine learning engineer, but you should be someone who is already using AI tools daily to work faster and better, and who can bring that fluency into how the exec team plans and operates.

What you’ll do

• Plan
  • Own the rhythm of business, the cadence of OKR reviews, ELT syncs, and board prep.
  • Identify key internal issues, market trends, and the data/metrics that matter.
  • Help the CEO and ELT track progress against strategic bets and flag risks.
• Execute
  • Set agendas, drive discussion, and own notes and action items for CEO and leadership meetings.
  • Drive cross-functional alignment.
  • Use AI tools to speed up your own workflow.
• Advance
  • Run special projects, which may include new market or partnership scouting, M&A support, org design, and employee engagement.
  • Own or co-own select cross-functional initiatives end-to-end.
• Communicate
  • Prepare materials for all-hands meetings, board meetings, and investor updates.
  • Translate dense or technical topics into clear, executive-ready narratives and recommendations.
  • Serve as a trusted sounding board and occasional proxy voice for the CEO.

What You’ll Gain

• Front-row seat to building and scaling a category-defining company.
• Work alongside a growth-minded Founder & CEO.
• Learn from a best-in-class Executive Leadership Team.
• Operate inside an AI-first organization.
• Get a firsthand view of what it takes to scale.
• Grow as the company grows.

Qualifications

• Resilient in the face of ambiguity, change, and competing priorities.
• Optimistic and biased toward turning problems into solutions.
• Resourceful and excited to teach yourself something new.
• Accountable and able to under-promise and over-deliver.
• Nimble and adaptable when priorities shift.
• Curious about how AI is changing the way companies operate.

Requirements

• 3+ years of experience at a top-tier management consulting firm, investment bank, or VC/PE firm.
• An additional 3+ years of experience at a hyper-growth tech company.
• Demonstrated, hands-on use of AI tools in your day-to-day work.
• Strong problem identification and problem-solving skills.
• Highly organized and analytical, with a data-driven approach to decisions.
• Entrepreneurial, and energized by finding opportunities to enable rapid growth.

Nice to Have

• Prior experience as a Chief of Staff or in a similar strategic operations / business partner role.
• Experience managing company-wide goal-setting frameworks (e.g., OKRs).
• Experience helping a leadership team evaluate, pilot, or roll out new AI tools and workflows.
• Exposure to security, fraud, authentication, or voice/AI-detection industries.

Benefits

• Competitive compensation package, including RSUs for all employees.
• Remote-first environment with flexibility and autonomy.
• Unlimited Paid Time Off (PTO).
• Generous health and welfare plans to choose from.
• Best-in-class Health Savings Account (HSA) employer contribution.
• Low-cost vision and dental plans for you and your family.
• Paid Parental Leave.
• One year of diaper delivery for new parents.
• Recurring monthly phone and internet allowance.
• Enhanced fertility and GLP-1 benefits.
• Annual Learning & Development stipend.