[Hiring] Chief digital information officer @APS

Role Description

The chief digital information officer (CDIO) provides executive leadership for APS's enterprise technology, digital strategy, cybersecurity, data, artificial intelligence, and digital transformation initiatives. The CDIO partners closely with other executive leadership to leverage technology as a strategic enabler of APS's mission, creating exceptional digital experiences for members, authors, reviewers, volunteers, staff, and the broader physics community.

The CDIO is responsible for:

• Enterprise Digital Strategy
• Develop and execute APS's enterprise digital strategy aligned with organizational priorities.
• Serve as a strategic advisor to the CEO and senior leadership team (SLT) on technology, AI, data, cybersecurity, data privacy, and digital innovation.
• Translate business strategy into a multi-year digital roadmap with measurable outcomes.
• Ensure technology investments directly support organizational effectiveness and drive customer value.
• Establish and lead an enterprise technology governance model with clear decision rights, accountability, and consistent processes for proposing, evaluating, prioritizing, approving, and overseeing technology work.
• Maintain a transparent enterprise technology portfolio and roadmap. Document key decisions, assumptions, ownership, resources, expected outcomes, and delivery status.
• Digital Transformation
• Lead enterprise-wide digital transformation initiatives that improve employee and customer experiences.
• Modernize business processes through automation, workflow redesign, and connected digital platforms.
• Support creation of a technology product owner model that meets business needs across APS.
• Champion user-centered design across internal and external digital experiences.
• Artificial Intelligence & Emerging Technology
• Guide APS's enterprise AI strategy and maintain a governance framework.
• Identify opportunities to responsibly leverage AI to deliver value across the organization.
• Ensure policies for responsible AI use, privacy, and ethical implementation.
• Establish an enterprise AI context that creates sufficient guardrails to safeguard data and provides a rich information ecosystem for AI usage.
• Monitor emerging technologies and recommend innovations that advance APS's mission.
• Information Technology Leadership
• Provide leadership for infrastructure, applications, cloud services, service management, and enterprise architecture.
• Ensure highly reliable, secure, scalable technology operations consistent with our remote-first environment.
• Oversee enterprise technology standards and technology lifecycle planning.
• Direct technology investment and capital planning.
• Lead staff training initiatives related to information technology.
• Cybersecurity & Risk Management
• Lead enterprise cybersecurity strategy and function as the chief information security officer.
• Oversee information security, disaster recovery, business technology continuity, identity management, privacy and related cyber compliance.
• Ensure incident response management and processes to provide timely responses with documented root causes, response timelines, exposures, and remediations.
• Oversee information security policy and chair the Information Security Governance Committee.
• Establish and lead an enterprise-wide disaster recovery and business continuity testing program. Oversee regular tabletop exercises and technical recovery tests to validate plans, critical dependencies, roles, and recovery objectives.
• Ensure compliance with applicable regulatory requirements and industry standards.
• Manage enterprise technology risk.
• Oversee third-party and vendor risk management.
• Data & Analytics
• Develop APS's enterprise data architecture, based on organizational strategy, management success metrics, and personalized data delivery.
• Establish governance for enterprise data quality and stewardship.
• Expand organizational analytics capabilities.
• Promote data-informed decision making across APS.
• Business Partnership
• Partner with executive leaders across APS, including publications, membership, marketing and communications, finance, human resources, meetings, and external affairs to identify technology opportunities.
• In partnership with the Enterprise Project Portfolio Management Office, ensure the digital transformation roadmap is aligned with APS business planning.
• Lead cross-functional governance for the enterprise technology portfolio, applying consistent criteria and decision processes to prioritize initiatives, allocate capacity, manage dependencies, and monitor delivery against APS’s strategic priorities.
• Foster strong collaboration between APS business units and Information Systems.
• Organizational Leadership
• Build and lead a high-performing information systems organization.
• Develop leadership capability throughout the department.
• Foster innovation, collaboration, accountability, and continuous improvement.
• Lead change management for major enterprise initiatives.
• Vendor & Strategic Partnerships
• Oversee strategic vendor relationships, including procurement.
• Evaluate technology partnerships and investment opportunities.
• Where appropriate, represent APS within the scholarly publishing, scientific society, and technology communities.
• Leadership and management
• As a Senior Leadership Team member, provide operational, cultural, and behavioral leadership.
• Foster internal and external relationships to advance strategy and strengthen the APS brand.
• Provide strategic direction and ensure mentorship and professional development across the information systems team.
• In partnership with c-suite partners, track agreed-upon KPIs, ensuring alignment with APS strategic priorities.
• Oversee the department’s budget responsibly, aligning resources with strategic priorities and organizational goals.

Qualifications

• Bachelor’s degree in information technology, computer science, business administration, engineering, or equivalent relevant years of experience.
• Certifications in ITSM/ITIL, LEAN, and related practices are desirable, but not required.
• System/platform knowledge: Salesforce, MacOS, AWS, AI platforms (Claude/Cowork and/or ChatGPT/Codex), Google Workspace.

Requirements

• 15+ years of progressive technology leadership experience.
• 10+ years of managerial experience in information technology.
• Broad knowledge of all aspects of IT with strong analytical, strategic planning, and communication skills.
• Executive experience leading enterprise digital transformation and innovation.
• Experience developing enterprise technology strategy.
• Success leading large organizational change initiatives.
• Experience overseeing cybersecurity, data privacy, and enterprise risk.
• Experience with cloud technologies, enterprise applications, data platforms, and AI.
• Excellent interpersonal and problem-solving skills, as well as the ability to plan and execute projects within time and budget constraints.
• The ability to collaborate effectively with other senior managers in order to define, articulate and champion the ways in which technology requirements relate to the Society’s business.
• Team leadership, coaching, change leadership, and capacity planning, across a remote workforce.
• Experience within scholarly publishing, associations, higher education, or mission-driven organizations preferred.

Benefits

• Flexible schedules and ability to work remotely.
• Employer contribution to FSA or HSA account, eligibility based on medical plan enrollment.
• Investment advisement services: 100% employer paid.
• Medical benefits: PPO or HDHP option.
• Lifestyle Spending benefit up to $1,500.00 (USD) - 100% employer paid.
• Vision benefits: individual and dependent coverage 100% employer paid.
• Basic Life & Accident insurance: employee coverage 100% employer paid.
• Supplemental Life & Accident insurance, including spouse & dependent child(ren) coverage.
• Disability insurance: employee coverage 100% employer paid.
• Voluntary Accident & Critical Illness insurance.
• Healthcare, Commuter & Dependent care flexible spending accounts.
• Vacation: 15 days annually.
• Generous holiday leave: 17 paid office closures; includes one week closure at the end of December.
• Personal leave: 4 days annually.
• Volunteer leave: 1 day annually.
• Sick leave: 10 days annually.
• Bereavement & Compassion leave: 2 -15 days based on loss.
• 12 weeks employer-paid family leave.
• College tuition reimbursement plan.
• Job related seminar & continuing education 100% employer paid.
• Professional Certification/Recertification 100% employer paid.
• Training and professional development; access to LinkedIn Learning on-demand courses.
• Employee Assistance Program.
• Mindfulness Meditation: live and on-demand classes.