[Hiring] Chief Delivery Officer @AstraZeneca

Role Description

Evinova is redefining how digital health accelerates clinical development, using an AI-native platform that already supports hundreds of active studies across more than 54 countries. At this pivotal moment of rapid global growth, the Chief Delivery Officer will build and scale the end-to-end delivery of our AI and SaaS solutions, ensuring that life-changing innovations reach patients faster, safely, and at scale. Reporting directly to the President and sitting on the Evinova Leadership Team, this role leads a global delivery organisation and holds executive accountability for quality, speed, compliance, and customer satisfaction across every deployment and engagement.

Accountabilities

• Lead the global delivery strategy and execution for Evinova’s AI and SaaS offerings.
• Own and evolve a robust delivery framework spanning planning, kick off, deployment, launch, hyper care, continuous improvement, and upgrades.
• Build and run a high-velocity “deployment factory” model using automation, AI, templates, and standardised playbooks.
• Take full ownership of the professional services P&L, forecasting costs and margins.
• Partner closely with Sales and Commercial teams to scope, price, and contract delivery commitments.
• Track and report delivery financial performance to the Leadership Team and Board.
• Act as the executive point of escalation for critical customer delivery issues.
• Build positive relationships with senior customer partners.
• Oversee customer success across the full post-sale lifecycle.
• Own GxP-compliant delivery of all SaaS implementations and services.
• Govern Computer System Validation (CSV), risk-based validation frameworks, and audit trail standards.
• Define and enforce documentation standards, SOPs, and quality management practices.
• Lead, develop, and encourage a distributed team of delivery professionals.
• Drive transformation of delivery processes to increase capacity and reduce cycle times.
• Set and manage OKRs, KPIs, and governance rhythms across the delivery organisation.
• Partner with Product and Engineering leaders to feed delivery insights into the product roadmap.
• Collaborate with People & Culture to define delivery competencies and career pathways.
• Represent Evinova externally at industry events, advisory boards, and regulatory forums.

Qualifications

• 15+ years of progressive experience in delivery leadership within a global health-tech, eClinical SaaS, or life sciences professional services organisation.
• Proven P&L ownership experience: budgeting, forecasting, margin management, and financial reporting.
• Deep expertise in GxP-regulated software delivery.
• Demonstrated experience leading and scaling a global delivery or professional services organisation of 50+ professionals.
• Proven ability to design and operate high-velocity, scalable delivery models.
• Strong executive presence and outstanding partner management.
• Experience driving operational transformation.
• Fluency in English (both written and spoken).
• Ability to operate in a fast-paced, global, matrixed environment.

Desirable Skills/Experience

• Direct experience with eClinical platforms is highly valued.
• Professional certifications such as PMP (PMI), PRINCE2, MSP or Agile/SAFe credentials.
• Knowledge of CDISC standards (CDASH, SDTM) and their implications for clinical data delivery.
• Experience applying Lean, Six Sigma or similar operational excellence methodologies.
• Exposure to high-growth environments such as venture-backed or corporate spin-out health-tech businesses.

Benefits

• A mission-driven role with real-world impact: improving how life-saving medicines reach patients faster.
• A seat on the Evinova Leadership Team with direct influence on company strategy.
• Competitive total compensation including base salary, annual performance bonus, and long-term incentive plan.
• An inclusive, diverse, and internationally collaborative team environment.

Company Description

Evinova is committed to building a diverse and inclusive distributed team. We welcome applications from candidates of all backgrounds, and actively seek diversity of experience, perspective, and identity.