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Certified Health Coach @Sharecare Operating Company, Inc.

[Hiring] Certified Health Coach @Sharecare Operating Company, Inc.

Mar 26, 2025 - Sharecare Operating Company, Inc. is hiring a remote Certified Health Coach. đź’¸ Salary: unspecified. đź“ŤLocation: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

The Certified Health Coach is part of a multi-disciplinary team that is responsible for improving both the individual health and wellness of program participants and the overall health status of a client's population. The Certified Health Coach is an integral part of an overall client specific Health and Care Support Team that engages and supports members with improving lifestyles and behaviors that put them "at risk" of developing chronic or disease conditions. The Certified Health Coach looks to be a positive change agent in helping members alter behaviors that lead to better health and reduction / elimination of identified risk factors. A Certified Health Coach is supervised by a Manager Coaching Operations.

  • Participating in telephonic calls, including:
    • Engagement (inbound and outbound) - contacting eligible participants to inform them of the program offering and enroll them in the program
    • Coaching (inbound and outbound) - providing individualized behavior change coaching to reduce or eliminate high risk behaviors and encourage adoption of habits that are conducive to a higher quality of life
    • Chase (outbound) - reaching out to members who are enrolled in coaching, but do not have a scheduled call
  • Coordinate delivery of services and care with other members of a multi-disciplinary care team, including nurses and external vendors.
  • Support operational aspects of the assigned area to meet the organization's customer requirements, which can include multiple customers.
  • Adhere to a schedule and caseload to support success and connectivity of member interaction. Caseloads may be a 1:1 model or team based, determined by business/client need.
  • Participate in daily and monthly meetings for updates and to present findings and insight.
  • Note and track the members' progress and efficacy of program.

Qualifications

  • Completed training from a NBHWC certified training program required
  • Active board certification in Wellness Coaching from NBHWC a plus
  • Bachelor's degree in health-related field required (i.e., Psychology, Nutrition, Exercise Science, etc.)
  • Experience with using chat to deliver coaching sessions a plus
  • Experience with benchmarks and contact center metrics preferred, including adherence to schedule
  • Proficiency in computer data entry and Microsoft Office
  • Ability to coordinate telephonic communication with program participants while simultaneously navigating software platform and entering data, for extended periods of time
  • Knowledge ability to quickly learn information around lifestyle related topics such as: smoking cessation, weight management, nutrition, exercise, stress reduction and sleep desired
  • Ability to work independently and prioritize a moderate workload with minimal supervision
  • Adaptability to schedule changes on an as-need basis
  • Ability to multitask with members and operationally with managers and support staff
  • Hard-wired internet connection is necessary as WIFI is not permitted

Requirements

  • Effective interpersonal and communication skills required
  • Understand directions and communicate/respond to inquiries
  • Enthusiastically inspires members to change behaviors and to see possibilities
  • Ability to coach effectively using motivational interviewing
  • Attention to detail when documenting interactions with participants
  • Flexibility to work any shift (typically an evening shift) or change shifts based on business needs. This also includes availability to work rotating Saturdays

Company Description

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.

Everyone lives better, longer. That’s the vision. We’re making strides every day by bringing together the many different elements of health for you, your family, and your community. It’s not easy connecting doctors, health plans, employers, useful tools, quality information, and more to deliver what you need when you need it. But that’s what makes Sharecare special. We’re putting the power of living your healthiest life in your hands.

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Certified Health Coach @Sharecare Operating Company, Inc.
All others
Salary đź’¸ unspecified
Remote Location
USA
Job Type full-time
Posted Mar 26, 2025
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đź“Ť Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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