[Hiring] Casualty Bodily Injury Adjuster @United Auto Insurance

Role Description

As a Casualty Bodily Injury Adjuster, you will be responsible for investigating and processing insurance claims related to bodily injury. This role primarily focuses on handling non-litigated claims, ensuring fair and efficient resolution for all parties involved. This position offers a remote work arrangement, allowing the ideal candidate to work from their preferred location within the Southeast region.

• Conduct thorough investigations of bodily injury claims to determine coverage, liability, and damages.
• Gather relevant information, including statements from parties involved, medical records, police reports, and any other pertinent documents.
• Assess the extent of bodily injuries and associated medical treatments to determine appropriate compensation.
• Analyze policy coverage and apply relevant laws and regulations to claims.
• Maintain clear and professional communication with policyholders, claimants, attorneys, medical providers, and other stakeholders.
• Provide updates on the status of claims and address inquiries in a timely manner.
• Negotiate with claimants and attorneys to reach fair and reasonable settlements within established authority limits.
• Review settlement agreements and release forms.
• Provide excellent customer service to policyholders and claimants by demonstrating empathy, professionalism, and responsiveness.
• Ensure compliance with all applicable insurance laws, regulations, and company policies.
• Stay informed about changes in laws and regulations affecting bodily injury claims.
• Respond timely and appropriately to all settlement demands.

Qualifications

• Associate or bachelor’s degree preferred and/or a minimum of 3 years of related work experience, preferably with BI claims.
• Active Adjuster’s license.

Requirements

• Bilingual (English & Spanish) preferred.
• Knowledge of insurance principles, policies, and procedures.
• Strong analytical, negotiation, and communication skills.
• Ability to work independently and efficiently manage a caseload.
• Proficient in Word, Excel, Windows-based applications, and internet usage.
• Guidewire knowledge preferred.
• Must be familiar with forms, procedures, regulations, coverages, and claims processes.
• Must be able to exercise good judgment and state opinions assertively.
• Must be able to write and speak clearly and concisely.
• Must be able to perform work effectively in a highly intense environment and handle multiple tasks and demands simultaneously.
• Must illustrate analytical skills to identify, gather, and organize information.
• Must be able to work independently in a team environment.

Benefits

• 401(k) Retirement Savings Plan with employer match.
• Comprehensive Medical, Prescription Drug, Vision, and Dental Insurance.
• Paid Time Off, Holidays, and Leave programs.
• Flexible spending accounts.
• Basic Life Insurance and Voluntary Life/ADD.
• Short Term and Long-Term Disability.