[Hiring] Case Management Analyst II @Akima, LLC

Role Description

Akima Global Logistics seeks a Case Manager II located in the Southeastern United States capable of evaluating and improving a federal agency's case management program by analyzing data, schedules, processes, and outcomes to ensure efficiency and goal alignment, recommending enhancements to optimize resource use and program effectiveness.

• Data Analysis:
  • Collection, interpretation, and analysis of case management data to identify trends, patterns, and areas for improvement.
  • Support and maintain performance metrics and key performance indicators (KPIs).
  • Prepare case management reports and presentations to communicate findings, recommendations, and mitigation efforts.
• Responsibilities:
  • Support Program with the evaluation of the effectiveness of existing programs and processes.
  • Identify and report potential case management issues and problems.
  • Recommend solutions and improvements to optimize program operations.
  • Process Improvement:
    • Support case management research, scheduling, and analysis to identify areas for improvement.
    • Execute new processes to increase efficiency and effectiveness.
    • Assist in the development, redesign, and implementation of programs.
  • Policy and Procedure Analysis:
    • Analyze policies and procedures to ensure they are effective and efficient.
    • Review case management process, workflows and provide recommendations to the PM and Sr. Case Management Analyst.
    • Ensure compliance with established case management requirements.
  • Collaboration and Communication:
    • Collaborate with program manager and other stakeholders to ensure effective case management implementation and execution.
    • Provide technical advice and support to company and supported client.
    • Communicate findings and recommendations clearly and concisely.
  • Budget and Schedule Management:
    • Track case management progress and performance.
    • Assess and advise on potential issues related to costs, schedules, and performance.
    • Analyze business operations requirements.
    • Assess current practices, collect information and analyze industry trends to determine program objectives.
    • Design new projects/programs by analyzing clients' requirements.
    • Make recommendations to improve systems.
    • Prepare technical reports and summarize information and trends.
    • Perform work under general supervision.
    • Handle moderately complex issues and problems and refer more complex issues to higher-level staff.

Qualifications

• Must have a bachelor’s degree (BA or BS) or ILO education w/5 years of case management support in medical, social work, and or related fields.
• Must be able to obtain and maintain a federal clearance at a public trust level.
• Must have 2+ years’ experience in case management support in medical, social work, and or related fields.

Requirements

• Salary: $75,000 - $82,000/Annual
• Job ID: 2026-23029
• Work Type: Remote
• Pay Range: 75K to 82K

Benefits

• The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits.
• Paid Time Off (PTO) is offered to regular full-time and part-time employees.

Company Description

Work Where it Matters

Akima Global Logistics (AGL), an Akima company, is not just another operations contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

• At AGL, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
• For our shareholders, AGL provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
• For our government customers, AGL delivers comprehensive supply, transportation, and maintenance services designed to optimize and maintain operations.
• As an AGL employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values.
• You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.