[Hiring] Case Administrator I/II @U.S. Courts

Role Description

Docket Clerk in the Clerk's Office of the U.S. Judicial Panel on Multidistrict Litigation, reporting to the Operations Supervisor. Manages cases from opening through final disposition, maintains official case records, and handles docketing, noticing, and related administrative tasks. Reviews filed documents for compliance with Panel Rules and ensures accurate docketing of orders and entries. Telework may be eligible after a six-month orientation period.

• Manage cases as efficiently as possible from opening to closing.
• Review, identify, and research the accuracy, timeliness, and quality of data entered into the case record.
• Make corrections to the case record to comply with local and national procedures.
• Ensure that all case files and related information are accessible.
• Manage cases to ensure timely progression.
• Perform quality control on attorney-docketed entries.
• Prepare and analyze required reports.
• Check data from reports in order to meet quality assurance criteria.
• Check for prior or prohibited filings.
• Provide excellent customer service when responding to inquiries on case status.
• Provide information and Electronic Case Files (ECF) instruction to outside customers.
• Inform customers of required fees.
• Create and process new case files.
• Open cases in case management system.
• Docket initial opening events.
• Audit cases for closing and review the docket to ensure that all necessary documents are entered, and deadlines are met before generating the closing order.
• Scan and convert documents filed over the counter into image files.
• Enter documents and proceedings on the case docket.
• Maintain documents in the appropriate location.
• Answer phone inquiries regarding case status and archive information and court procedures.
• Provide forms via mail, fax, or e-mail, as required.
• Assist the public with electronic and paper files.
• Conduct additional research when necessary.
• Provide archive information for closed cases.
• Copy files information when requested.
• Test new procedures and processes to provide necessary feedback to management.
• Provide accurate noticing as required by law.
• Ensure that mailing records are kept accurate.

Qualifications

• One-year specialized experience equivalent to work at CL-23 for a CL-24 and/or one-year specialized experience equivalent to work at CL-24 for a CL-25.
• Specialized experience is progressively responsible clerical experience requiring the regular and recurring application of clerical procedures involving the routine use of keyboard skills, specialized terminology, and demonstrated ability to apply a body of rules, regulations, directives, or laws.
• Federal court experience with Case Management/Electronic Case Files (CM/ECF) preferred.
• Data entry experience in a case management system.
• Prior court experience desirable.

Requirements

• All new JPML employees will be required to complete an FBI fingerprint-based national criminal database and records check and pass a public trust suitability check.
• Employees must adhere to the Code of Conduct for Judicial Employees, which is available upon request.

Benefits

• Full range of benefits such as paid vacation and sick leave.
• Paid holidays.
• Retirement benefits that include a defined contribution program and the Thrift Savings Plan (TSP).
• TSP is a 401(k) equivalent program that includes matching contributions.
• Health and life insurance.
• Disability and long-term care insurance.
• Dental and vision insurance.
• Flexible Benefits Program which includes medical and dependent care reimbursement.
• Transit subsidy program.
• Subject to a one-year probationary period.