[Hiring] CareScout Operations Administrative Intern @Genworth

Role Description

At CareScout, we welcome your technical skills and visionary thinking as an administrative intern. You will be supporting the Field Team Network by assisting with administrative duties.

What You Will Be Doing

• Performing administrative tasks such as email communications, contacting Field Team Partners when information/documentation is needed, taking meeting notes, or organizing document storage.
• Reviewing current processes, including live observation, for purposes of improving processes; includes updates of documentation.
• May participate in time studies, including shadowing of team members to document tasks and time spent.
• May perform quality review of calls or transactions to support excellence in customer service.
• Other projects/tasks to support the business that align with skill or desired growth of the applicant.

Qualifications

• Currently pursuing a Bachelor’s Degree.
• Ability to work up to 40 hours per week during the summer.
• Proficient in Microsoft Office and Excel, able to work with multiple monitors.
• Clear, professional communication, both written and verbal.
• Reliable, energetic, detail and goal oriented, able to follow instructions.

Requirements

• This position is available to remote applicants residing in states/locations under Eastern or Central Standard Time.

Benefits

• We have a real impact on the lives of the people we serve.
• We work on challenging and rewarding projects.
• We give back to the communities where we live.
• National Range: $19.00-$20.00/hour.
• This role is eligible to participate in a bonus incentive plan based on individual and company performance.

Company Description

CareScout is a wholly owned subsidiary of Genworth Financial, Inc, a Fortune 1000 provider of products, services and solutions that help families address the financial challenges of aging.