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Care Continuum Partner - Medical Assistant
@1012 Lehigh Valley Physician Group - Lehigh
[Hiring] Care Continuum Partner - Medical Assistant @1012 Lehigh Valley Physician Group - Lehigh
Mar 21, 2025 - 1012 Lehigh Valley Physician Group - Lehigh is hiring a remote Care Continuum Partner - Medical Assistant. 💸 Salary: unspecified. 📍Location: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
The Care Continuum Partner - Medical Assistant functions in a regional capacity, supporting patients and practices collectively.
- Participates/supports pre-visit planning to ensure smooth operation and patient flow within the practice.
- Conducts associated workflows for care gap closures, referral, and medication authorizations.
- Supports care plan compliance by conducting patient outreach to follow up on patient care and appointment needs.
- Communicates with the patient in traditional and innovative platforms including telephone, patient portal, and other virtual platform solutions.
- Facilitates virtual rooming and virtual appointment concierge calls for telehealth appointments.
- Provides the patient with clear instructions on how to prepare for tests/procedures and education on what to expect per established guidelines.
- Supports the intake for annual well visits.
- Manages visit prior authorizations and referral appointments.
- Supports empanelment for assigned practices.
- Serves as expert and liaison to patient/family on the patient portal and medical record technology.
- Functions as a virtual care concierge partner offering assistance and guidance as appropriate.
Qualifications
- Technical School Diploma as a Medical Assistant or Specialized Diploma as a Medical Assistant.
- 2 years experience interacting with patients and performing identified core functions of a Medical Assistant.
- 3 years experience working within a complex health system environment or related field.
- High degree of accuracy and attention to detail.
- Enhances skills through continuing education.
- Ability to handle numerous tasks at the same time.
- Superior customer service skills.
- Working knowledge of basic computer functionality.
- Effective and professional written and verbal communication.
- Ability to maintain strict confidentiality.
- Ability to adapt to changing priorities.
- Critical thinking skills and solution-focused approach.
Requirements
- Associate’s Degree in Medical Assisting (preferred).
- Knowledge and experience with electronic medical records and scheduling software.
- Knowledge of medical terminology.
- CCMA - Certified Clinical Medical Assistant - NHA - State of Pennsylvania.
Physical Demands
- Lift and carry 25 lbs.
- Frequent sitting/standing, frequent keyboard use.
- Patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting, and performing CPR.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
All others
All others
|
Salary
💸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 21, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
