[Hiring] Business Unit Systems Analyst @Assurant

Role Description

The Business Unit Systems Analyst, Product Delivery & Operational Readiness serves as a key connector between business strategy and technology in a fast‑paced, enterprise environment. This role drives innovation, delivery excellence, and operational readiness by translating complex business needs into clear, execution‑ready requirements while ensuring the scalability, performance, and reliability of critical digital platforms.

The analyst owns user story development, refinement, user acceptance testing, and release readiness to support high‑quality, predictable deployments. With a strong focus on agility, risk mitigation, and continuous improvement, the role supports the configuration, analytics, and maintenance of web‑based systems and data platforms, while providing Tier 2 production support to quickly resolve issues and ensure system stability.

Success in this role relies on close collaboration with Product Management, Engineering, QA, Operations, business stakeholders, and external partners to deliver compliant, user‑centric solutions that reduce risk, enhance customer experience, and enable sustainable growth.

Qualifications

• Minimum of 5 years of experience in Business Systems Analysis or Technical BSA roles within Agile delivery environments
• Demonstrated expertise in owning user stories, backlog refinement, and defining clear acceptance criteria
• Proven experience supporting User Acceptance Testing (UAT), release readiness, and go/no‑go decision processes
• Hands‑on experience with configuration‑driven systems, including mappings, parameters, and feature flags
• Advanced proficiency in Azure DevOps (ADO) for backlog management, refinement, and end‑to‑end traceability
• Strong analytical, communication, and cross‑functional facilitation skills with the ability to drive alignment

Requirements

• Strong knowledge of departmental models, standards, and principles, with the ability to apply them to create clear, accurate, and audience‑appropriate documentation
• A minimum of 4 years of experience in a Business Analyst or Business Systems Analyst role
• 7 or more years of experience within insurance, mortgage, or financial services environments
• At least 3 years of experience working with web‑based software applications or documentation and workflow tools, including:
  • Helpjuice
  • ServiceNow
  • Azure DevOps (ADO)

Benefits

• Pay Range: $64,900.00 - $108,200.00
• Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.