[Hiring] Business Systems Consultant @Careers Mutual Of Omaha

Role Description

We’re seeking a Business Systems Consultant I or II (depending on experience) who thrives in a consultative role - someone who enjoys understanding customer needs, improving processes, and leading the successful rollout of new capabilities. In this role, you’ll partner closely with Marketing and cross-functional teams to evaluate capabilities, document requirements, implement solutions, and support adoption across the organization.

Responsibilities

• Act as a consultative partner to business teams.
• Gather and document requirements, analyze business needs, and recommend solutions that improve workflows and support evolving marketing operations.
• Lead and support Marketing technology implementations.
• Partner with system administrators, vendors, and cross-functional teams to implement new capabilities and enhancements.
• Enhance and optimize business processes.
• Evaluate current workflows and identify opportunities to streamline operations, improve efficiency, and strengthen user experience.
• Lead training, onboarding, and change management efforts.
• Develop communication plans, training materials, and onboarding programs to help users adopt new systems and processes.
• Lead and support testing, documentation, and ongoing system performance.
• Create test plans and scripts, support validation efforts, and help ensure business and technical requirements are met.

Qualifications

• Experience serving in a consultative Business Consultant role.
• Hands-on experience leading and supporting system implementations.
• Strong process improvement and analytical mindset.
• Excellent communication and stakeholder management skills.
• Experience with onboarding and training programs.
• Comfort working in Agile or fast-moving environments.
• Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico.

Preferred Qualifications

• Experience working with marketing technology (martech) platforms such as Adobe Suite, Workfront, Marcom Central, or similar tools.
• Experience working with training technology platforms.
• Familiarity with Agile/Scrum methodologies and technology implementation lifecycles.
• Exposure to emerging technologies, including AI-enabled tools, process automation, or digital workflow platforms.
• Exposure to continuous improvement methodologies such as LEAN or Six Sigma.

Salary and Benefits

• Estimated Salary (Levels have variable responsibilities and qualifications):
• Business Systems Consultant I: $75,500 - $97,000, plus annual bonus opportunity.
• Business Systems Consultant II: $86,000 - $114,000, plus annual bonus opportunity.
• 401(k) plan with a 2% company contribution and 6% company match.
• Work-life balance with vacation, personal time, and paid holidays.