[Hiring] Business Systems Analyst II @Fallon Health

Role Description

Fallon Health is seeking a Business Systems Analyst II to bridge business operations, technology solutions, and enterprise data. This role combines traditional business analysis with hands-on data analysis to support healthcare business processes, system enhancements, production support, and strategic initiatives.

The ideal candidate is equally comfortable facilitating requirements discussions with business stakeholders and writing SQL queries to investigate issues, validate business rules, and analyze data. Strong SQL and analytical skills are essential. This role needs to be competent in healthcare, QNXT platform (preferred), requirements analysis, and SQL-based validation.

Responsibilities

• Partner with business and technology teams to gather and document requirements.
• Analyze business processes, workflows, integrations, and system impacts.
• Write SQL queries to validate data, investigate issues, and support testing.
• Perform data analysis, reconciliation, and root cause investigations.
• Translate business needs into requirements, user stories, process flows, and data mappings.
• Support solution design, testing, implementation, and production support activities.
• Identify process improvement and automation opportunities.

Qualifications

• Bachelor's degree or equivalent experience.
• 3+ years of Business Analyst, Systems Analyst, or Data Analyst experience.
• Strong SQL query writing skills including joins, aggregations, subqueries, and data validation techniques.
• Experience analyzing data in relational databases.
• Experience gathering requirements and documenting business processes.
• Strong analytical, problem-solving, and communication skills.

Preferred Qualifications

• Healthcare payer experience.
• Experience with claims, membership, provider, finance, or eligibility data.
• Familiarity with QNXT, SQL Server, Power BI, Azure DevOps, or Alteryx.
• Experience supporting enterprise applications and data-driven decision making.

What Makes Someone Successful in This Role

• Uses data to validate assumptions and business requirements.
• Independently investigates production and data issues.
• Understands how business processes connect to underlying data.
• Communicates effectively with both business and technical stakeholders.
• Balances analytical thinking with practical solution delivery.

Requirements

• Requires 3+ years of business analysis, process mapping, etc. or equivalent experience.
• 3+ year experience writing technical specifications or equivalent experience.
• 3+ year experience in data analysis in an information technology operating environment or equivalent experience.
• Strong understanding of data warehousing concepts, relational databases and business applicability in healthcare management.
• Basic knowledge of SQL and Relational technology and proficient query writing experience or equivalent experience.
• One year Healthcare Industry experience required.

Additional Performance Requirements

• Ability to prioritize, organize and follow-up in order to meet critical deadlines.
• Actively contributes to team discussions, workgroups and meetings.
• Ability to suggest ways to improve process, takes initiative.
• Good interpersonal, verbal, and written communication skills, ability to facilitate meetings.
• Moderate conceptual and analytical skills and business acumen.

Pay Range Disclosure

In accordance with the Massachusetts Wage Transparency Act, the pay for this position is $112,000 - $115,000 annually which reflects what we reasonably and in good faith expect to pay at the time of posting. Final compensation will depend on the candidate’s experience, skills, and fit with the role’s responsibilities.

Equal Employment Opportunity

Fallon Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.