[Hiring] Business Systems Analyst @Optimizely

Role Description

This position will be responsible for gathering requirements, providing insight, designing documentation, and working cross-functionally to implement and maintain our enterprise systems stack.

• Gather requirements for projects related to enterprise systems, integrations, processes, and operations
• Create and maintain documentation in partnership with the Enterprise Architect on enterprise systems and integrations
• Create and maintain documentation in partnership with cross-departmental teams related to process and operations
• Develop User Acceptance Testing scenarios, identify test criteria and test new functionality/enhancements
• Facilitate discussions with business owners in working sessions to understand requirements, find common ground, and evaluate acceptable solutions
• Identify gaps in process, operations, and systems
• Work with IT Infrastructure, enterprise system subject matter experts, and other resources to review technical designs and project plans for fit and purpose
• Understand what processes and business drivers the enterprise systems support in each organization and cross-functionally
• Understand the data flows between systems
• Develop and maintain trust cross-departmentally
• Ability and commitment to work from 4:00 PM to 00:00 AM Vietnam Time to ensure overlap with US Business Hours
• Familiar with Salesforce Sales Cloud and CPQ

Qualifications

• 2 years or more experience with enterprise architecture (e.g., ERPs, HCMs, CRMs) and the software that tech companies use on the “office” side (e.g., third-party connectors, data enrichment tools, CPQ modules)

Bonus Experience

• Related educational degree or certificates
• System Administration
• ITIL Service Delivery; Agile methodology certifications
• Public presentations of your work: speaking at conferences, articles published, book author
• Salesforce, SuccessFactors, Marketo, & NetSuite certifications

Benefits

• Optimizely is committed to a diverse and inclusive workplace
• Equal opportunity employer
• Does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status

Compensation

Total Target Compensation range: $-$

Optimizely considers several factors when extending an offer, including but not limited to the role and associated responsibilities, a candidate's work experience, education/training, and key skills.