[Hiring] Business Systems Analysis Associate Director @NTTデータ

Role Description

We are seeking an experienced Business Systems Analysis Director to lead the BSA function supporting a large healthcare payer account. This is a senior, customer-facing delivery leadership role responsible for:

• Strengthening business analysis practices
• Improving requirements quality and backlog readiness
• Enabling product-aligned delivery across complex healthcare portfolios

The ideal candidate brings:

• Deep healthcare payer/health plan experience
• Strong business analysis and product enablement expertise
• A proven ability to lead large onshore and offshore teams

You will work closely with:

• Customer product owners
• Business and IT leaders
• PMO teams
• Delivery organizations
• Account leadership

This is a hands-on leadership role for someone who can:

• Quickly understand complex healthcare business processes
• Coach and develop BSA teams
• Influence senior stakeholders
• Establish scalable standards for requirements, traceability, backlog readiness, and product enablement

Qualifications

• 12+ years of progressive experience in IT delivery, business systems analysis, product enablement, requirements management, or technology delivery leadership
• 10+ years of direct healthcare payer/health plan experience
• Demonstrated experience across healthcare payer capabilities such as claims, enrollment, provider, member, benefits, product configuration, Medicare, Medicaid, commercial products, compliance, data, interoperability, or healthcare operations
• Experience with healthcare platforms and technologies such as OHI, HRP, claims platforms, provider data, EDI, FHIR, interoperability, or healthcare data platforms
• 5+ years leading large teams of 30+ professionals, including distributed onshore/offshore teams
• Proven success leading BSA organizations and improving requirements quality, traceability, backlog readiness, and delivery outcomes
• Experience operating in a managed services, managed capacity, or large-scale delivery environment
• Strong understanding of Agile, hybrid, and waterfall methodologies
• Strong knowledge of business analysis practices
• Exceptional customer-facing communication, relationship management, and influencing skills
• Ability to work effectively with business, product, technology, delivery, and executive stakeholders
• Demonstrated ability to build high-performing teams, establish accountability, and create a collaborative delivery culture

Requirements

• Experience transforming BSA operating models or transitioning organizations toward product-aligned delivery
• Demonstrated success reducing requirements-related rework, improving traceability, or increasing backlog and delivery readiness
• Experience using AI and automation to improve requirements, documentation, knowledge management, or product delivery

Benefits

• This is an opportunity to shape and modernize the BSA function within a large, complex healthcare payer environment
• You will have the opportunity to influence how business analysis, product enablement, requirements management, and delivery readiness are performed across a significant portfolio while leading a large, distributed team
• The successful candidate will combine healthcare payer expertise, business analysis leadership, product thinking, and strong people and customer leadership