[Hiring] Business Systems Analysis Advisor @The Cigna Group

Role Description

The job profile for this position is Systems Analysis Advisor, which is a Band 4 Senior Contributor Career Track Role. This role is part of a dedicated team supporting the Operations Testing organization, with a focus on applications and automation initiatives for Pharmacy Benefit Testing. The Systems Analysis Advisor plays a critical role in delivering high-quality internal tools and solutions that enhance end-user experience, improve testing effectiveness, and support client confidence in Express Scripts Pharmacy Benefits. This position partners cross-functionally with business and Technology teams to define, design, and deliver solutions aligned to client-focused outcomes.

What you'll do to make a difference:

• Lead and contribute to systems analysis initiatives of moderate to high complexity
• Analyze, design, and document system solutions that meet business requirements
• Define system scope, objectives, and detailed functional specifications
• Partner with stakeholders to gather and validate business and technical requirements
• Support application design, testing, and implementation activities
• Evaluate and enhance existing system logic, processes, and documentation
• Develop and recommend solutions considering system capabilities and constraints
• Coordinate efforts across IT and business teams to deliver end-to-end solutions
• Provide technical guidance to development teams throughout the SDLC
• Perform and support quality assurance and validation activities
• Apply sound judgment, creativity, and problem-solving to deliver effective solutions
• Advise functional stakeholders using strong business and technical acumen
• Contribute to continuous improvement and innovation within Systems Analysis practices
• Act as a trusted partner to business and IT stakeholders
• Support delivery of reliable, scalable solutions that enhance Operations Testing capabilities
• Contribute to improved client experience and confidence in Pharmacy Benefit offerings
• Build subject matter expertise in systems, processes, and pharmacy benefit testing

Qualifications

• High School Diploma or GED required; Bachelor’s degree in Information Systems, Computer Science, or related field preferred
• 3+ years of relevant systems analysis or related experience
• Strong analytical, data management, and problem-solving skills
• Detail-oriented with ability to manage multiple priorities and deadlines
• Effective written and verbal communication skills
• Ability to balance strategic thinking with hands-on execution
• Strong collaboration skills across business and technology teams
• Customer-focused mindset with commitment to quality outcomes
• Ability to operate independently in a fast-paced, dynamic environment
• Strong organizational and planning skills
• Ability to resolve conflicts and drive alignment across stakeholders
• Systems analysis and full SDLC knowledge
• SQL and database concepts with experience navigating backend systems
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)

Requirements

• If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Benefits

• Annual salary of 106,100 - 176,800 USD / yearly, depending on relevant factors, including experience and geographic location
• Eligibility to participate in an annual bonus plan
• Comprehensive range of benefits, with a focus on supporting your whole health
• Health-related benefits including medical, vision, dental, and well-being and behavioral health programs
• 401(k) and company paid life insurance
• Tuition reimbursement
• A minimum of 18 days of paid time off per year and paid holidays