[Hiring] Business Support Specialist @Critical Path Institute - Europe

Role Description

The Business Support Specialist (Europe) provides administrative, financial, and operational support across key areas of the organization. The European Office (EO) operates fully remotely, and this role contributes to the effective execution of financial coordination, audit and compliance processes, grant tracking, and EO operations.

This position plays a critical role in the accurate execution of administrative and financial processes, maintaining well-organized records, and supporting compliance and reporting activities. Working closely with the Director, European Operations, the role contributes to:

• Administrative excellence
• Reliable financial and grant tracking
• Effective coordination with internal stakeholders, including US-based teams

This is a varied role suited to someone who enjoys combining financial administration, operational coordination, process improvement, and cross-functional collaboration within an international, mission-driven organization.

Qualifications

• Strong financial tracking, reconciliation, and documentation skills
• Working knowledge of basic accounting principles, compliance and auditing practices, and internal controls
• Working knowledge of European grant management, including tracking, documentation, reporting
• Strong organizational and data management skills, with high attention to detail and accuracy
• Ability to follow established processes, manage multiple tasks, and meet deadlines in a fast-paced environment
• Ability to identify discrepancies, maintain data integrity, and escalate issues when appropriate
• Familiarity with business intelligence or reporting tools (e.g., Power BI, Tableau, or similar) is desirable
• Excellent written and verbal communication skills
• Discretion in handling confidential and sensitive financial, HR, and organizational information
• Proficiency in Microsoft 365 applications
• Proactive problem-solving skills with strong analytical and synthesis capabilities
• Experience with Enterprise Resource Planning (ERP) or grant management systems is highly desirable
• Awareness of GDPR and data protection principles, and ability to handle personal and sensitive data in line with organizational policies and regulatory requirements

Requirements

• Bachelor's degree in business, finance, or a related field (preferred)
• Minimum of 5 years of experience with at least 3-4 years' experience in financial, administrative, operations, or compliance support roles, ideally involving financial data, reporting, or audit-related activities within an international or grant-funded environment
• Experience with audit processes or financial reporting
• Experience supporting HR-related administrative processes is a plus
• Experience working in a fully remote environment with occasional in-person team meetings

Benefits

• Competitive salary
• Flexible working hours
• Remote work opportunities
• Professional development support