[Hiring] Business Support & Lead Management Virtual Assistant @20four7VA

Role Description

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A Texas-based residential and commercial glass company is seeking a Business Support & Lead Management Virtual Assistant to assist with customer follow-up, lead management, and day-to-day administrative support.

The immediate priority of this role is working through an existing pipeline of warm leads provided by one of the company's manufacturing partners. The Virtual Assistant will:

• Contact prospective customers
• Answer basic product questions
• Provide quotes when appropriate
• Schedule appointments
• Document all activity within HubSpot

As the existing lead pipeline is completed, the role will gradually transition into a broader back-office support position focused on administrative coordination, quote preparation, bid support, and other operational tasks as assigned. This position is expected to evolve as the business continues to grow.

The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.

Qualifications

• Previous customer service, client relations, or appointment-setting experience required
• Administrative or executive support experience required
• CRM experience required
• HubSpot experience preferred
• Strong verbal and written English communication skills
• Comfortable learning technical product information
• Experience preparing quotes or estimates is a plus
• Construction, home services, or building products experience preferred but not required

Requirements

• Strong customer service and communication skills
• Comfortable speaking with customers over the phone
• Organized and detail-oriented
• Self-motivated and able to work independently
• Adaptable to changing responsibilities
• Comfortable balancing customer-facing and administrative work
• Interested in growing into a long-term operational support role

Benefits

• Competitive rates
• Weekly payments
• Various open roles are available
• Free training and upskilling
• Constant support and guidance
• A vibrant community always ready to support you
• And more!

Work Schedule

• Contracted Hours per Week: 20 Hours
• Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
• Daily Working Time: Approximately 8:00/9:00 AM – 1:00 PM CST

Terms of Engagement

• Contractors will operate under a Master Services Agreement and a Statement of Work
• This is not an offer of employment; contractors are not employees of 20four7VA or any client
• All compensation is processed through 20four7VA according to the terms of the engagement