[Hiring] Business Support Coordinator @Humana

Role Description

The Business Support Coordinator 3 follows established procedures and guidelines to provide clerical support to an office, department, or other organization group. The Business Support Coordinator 3 performs advanced administrative/operational/customer support responsibilities that require independent initiative and judgment.

• Compiles information and enters it into documents such as reports, presentations, or forms; and office systems such as databases or spreadsheets.
• Codes and sorts documents to process or file them.
• Makes standard calculations to compile and report statistics.
• Responds to, or redirects, routine inquiries from external or internal sources about our organization, its activities, or processes to ensure callers/visitors are answered promptly.
• Communicates with external equipment suppliers (for example, vendors of photocopy, printing, or fax machines) to arrange equipment service and repair.
• Performs other routine administrative activities according to established procedures, including:
  • Answering telephones
  • Taking messages
  • Distributing incoming mail
  • Preparing outgoing mail
  • Photocopying
  • Filing
  • Operating office equipment
  • Maintaining office supplies or other inventory
• Decisions typically focus on methods and tactics for completing administrative tasks/projects.
• Judgment in prioritizing requests and interpreting and adapting procedures, processes, and techniques, depth of knowledge of administrative processes and organizational knowledge.
• Will work with outside vendors.

You will be reporting directly to an Associate Director, Market Development.

Qualifications

• 1+ year of experience providing administrative support or an equivalent combination of education and experience.
• Strong proficiency in Microsoft Office applications, including Word, Excel, PowerPoint.
• Demonstrated ability to handle confidential information and work independently.
• Must reside within a 60-mile driving distance of the Louisville Metro area.

Requirements

• Demonstrated leadership or supervisory experience.
• Previous experience with accounts-related data entry.
• Experience conducting internet research and proofreading/editing documents.

Benefits

• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave).
• Short-term and long-term disability.
• Life insurance.
• Many other opportunities.