[Hiring] Business Solutions Consultant @Highmark Health

Role Description

This job leverages combined people, process, and technology competencies to support large-scale, complex customer engagements; collaborates with various stakeholders (such as Product, Sales, Clinical, Provider and/or IT teams) and external entities to configure solutions and deliver value to customers; acts as subject matter expert and trusted advisor in solutioning, implementation, and/or executing of various business solutions and strategic capabilities for the supported Health Plans/customers; and works closely with engagement and leadership team to define strategic and tactical direction. The incumbent delivers value to customers through client-facing advisory and delivery services in support of HM Health Solutions and Health Plan product offerings and capabilities. Accountabilities include, but are not limited to, supporting deliverable content, engaging key customer stakeholders, providing analysis, and building and sharing institutional knowledge. This is a remote based role.

Qualifications

• Bachelor's Degree in Business Administration, Management Information Science, Health Administration or relevant field
• 6 years of professional-level experience or equivalent combination of post-secondary education and professional-level experience in health care operations, technology delivery, or healthcare analysis/consulting accepted in lieu of degree
• Master's Degree in Business Administration, Management Information Science, Health Administration or related field (Preferred)

Requirements

• 1 year of Consulting and/or Industry experience (Required)
• 1 year in the Healthcare/Insurance Industry (Preferred)
• 1 year in Technology Platform Delivery (Preferred)
• Experience engaging, influencing, and advising senior executive leaders
• Experience working in complex matrixed environments
• Lean Six Sigma Green Belt or Black Belt

Benefits

• Remote position
• Teaches/Trains others regularly
• Travel required: 0% - 25%

Company Description

This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.