[Hiring] Business Services Analyst Associate @City of Durham

Role Description

Work, Serve, Thrive. With the City of Durham. Advance in your career while making a real difference in the community you serve.

Hiring Range: $63,242.00- $69,721.00

Hours: 8:00am - 5:00pm, 40 hours per week

The City of Durham’s Department of Water Management (DWM) wants YOU to join our team of more than 380 talented and dedicated employees that provide critical water and sewer services for Durham’s 309,000 plus residents. Not only do we deliver the Best Tasting Water in the state to our customers each and every day, but we also make sure that the wastewater leaving our facilities is carefully treated to protect the environment. We have a wide-ranging variety of positions open to match your skill set – mechanics, engineers, maintenance specialists, technicians, customer billing techs, and much more. If you have a passion for managing vital water resources, protecting the environment, providing excellent customer service, and keeping the water and wastewater in the pipes, bring your skills and talent to Durham!

This position is devoted to providing management analysis and oversight; departmental budget and personnel management; program administration and oversight; risk management and safety services.

Position is responsible for maintaining and updating databases; managing records; conducting and/or arranging for training; collaborating with City departments; coordinating procurement activities and tracking and monitoring budgets.

Qualifications

• Associate’s degree or equivalent in business administration or field related to assignment
• Three years of experience related to assignment

Requirements

• Prepares, maintains, reviews, and submits reports, records, logs, manuals, forms, plans, purchase orders, meeting agendas, files, rosters, training materials, and other documents
• Processes payments
• Updates and maintains databases and online systems
• Performs basic research
• Compiles, verifies and/or reconciles information
• Reviews work for accuracy and completeness
• Coordinates scheduling and logistics for training events
• Performs basic troubleshooting and user assistance for technology issues
• Routes complex technology issues to applicable staff/departments
• Tracks and monitors budgets and expenditures
• Collaborates with City departments, vendors, instructors, community groups, and/or external agencies to coordinate information, respond to inquiries and concerns, and assist with project and/or program logistics
• Performs other duties of a similar nature and level as assigned

Company Description