[Hiring] Business & Product Operations Manager @Curinos Inc

Role Description

UK Insurance is scaling a portfolio of recurring, monthly-cadence data products. These products now represent a material share of ARR, margin contribution and growth, but the operating model supporting them has not yet been industrialised to match their commercial importance.

Today, a significant amount of recurring operational work is distributed across analysts as a secondary responsibility. That model has worked historically, but it now creates avoidable friction:

• Fragmented ownership
• Inconsistent execution
• Context switching
• Limited workflow visibility
• Variable QA
• Too much reliance on tacit knowledge

This role exists to create a central point of operational ownership for the lower-touch product portfolio. The objective is to make recurring delivery visible, controlled, repeatable and scalable, while preparing the business for Jira-based workflow management, greater automation, AI-enabled operational support, and future platform migration.

The role reports to the Head of Insurance and sits at the intersection of client operations, workflow management, operational control, product operations and business process improvement.

Qualifications

• Experience with Jira for workflow management
• Familiarity with Confluence/documentation tools
• Knowledge of Atlassian Rovo for knowledge discovery
• Proficiency in Excel for operational reporting
• Experience with Salesforce as a source of commercial context
• Comfort with approved enterprise AI tools

Requirements

• Strong operational management skills
• Ability to document and improve processes
• Experience in workflow management and operational tracking
• Capacity to identify opportunities for automation
• Operational curiosity and technical confidence

Benefits

• Competitive benefits, including financial, health, and lifestyle options
• Flexible working options, including home working and flexible hours
• 25 days annual leave, floating holidays, and a day off for your birthday
• Learning and development tools to support career growth
• Regular social events and networking opportunities
• Collaborative, supportive culture, including an active DE&I program
• Employee Assistance Program providing expert advice on well-being and other matters