[Hiring] Business Process Improvement Manager @Centene Corporation

Role Description

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose:

• This role identifies and facilitates enterprise-wide process improvement activities utilizing LEAN/Six Sigma methodologies to strengthen business infrastructure and performance.
• Responsibilities include:
• Mapping processes in Visio.
• Assessing process/procedural documentation needs.
• Identifying gaps and improvement opportunities.
• Managing documentation repositories (in a decentralized environment).
• Performing annual documentation reviews to ensure accuracy and compliance.
• Identify, develop, prioritize, and execute process improvement opportunities utilizing continuous improvement principles and LEAN/Six Sigma methodologies.
• Develop, manage, and maintain a document repository.
• Monitor process improvement projects and facilitate cross-functional process improvement project teams ensuring deadlines and objectives are met and return on investment is realized.
• Provide training to project teams and functional areas to assist with the implementation and maintenance of process improvement activities.
• Negotiate with project stakeholders to identify resources, mitigate risks, resolve issues and provide key performance indicators and project status.
• Identify, communicate, and correct gaps in process performance and provide guidance to address these gaps.

Qualifications

• Bachelor's degree in related field or equivalent experience.
• 4+ years of LEAN, Six Sigma or related process improvement experience, preferably in the healthcare industry.
• Previous working knowledge of process mapping and design, statistical applications and project management software.

Requirements

• LEAN/Six Sigma Green Belt or Black Belt certification preferred.

Benefits

• Competitive pay.
• Health insurance.
• 401K and stock purchase plans.
• Tuition reimbursement.
• Paid time off plus holidays.
• Flexible approach to work with remote, hybrid, field or office work schedules.

Company Description

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act.