[Hiring] Business Process Consultant @Kavi Software Technologies Private Limited

Role Description

We are seeking a high-performing Business Process Consultant to lead the optimization and global rollout of our SmartRecruiters platform. This role acts as the bridge between HR strategy and technical execution, ensuring our recruitment technology supports a seamless, world-class candidate and recruiter experience. You will be responsible for the end-to-end configuration lifecycle, from initial requirement gathering to post-production stabilization.

Key Responsibilities

• System Architecture & Configuration: Lead the design and implementation of SmartRecruiters, optimizing the platform for global scalability.
• Stakeholder Partnership: Act as a functional advisor to HR leadership and business stakeholders, translating complex hiring needs into streamlined system workflows.
• End-to-End Workflow Design: Configure and manage sophisticated requisition workflows, hiring processes, multi-level approval chains, and automated candidate lifecycle stages.
• Ecosystem Integration: Oversee the technical handshake between SmartRecruiters and external partners, including SAP SuccessFactors, background check providers, and global job boards.
• Data & Insights: Drive data integrity through migration support and the creation of advanced analytics dashboards to provide actionable recruitment insights.
• Quality Assurance: Lead User Acceptance Testing (UAT), manage defect resolution, and spearhead Go-Live and hypercare activities.
• Best Practice Advisory: Champion industry-leading recruitment practices and continuous process improvement across regional and global teams.

Qualifications

• Technical Expertise: A minimum of 3 years of hands-on experience specifically in SmartRecruiters implementation, configuration, and administration.
• Domain Knowledge: Solid foundational understanding of global Talent Acquisition operations and the recruitment lifecycle.
• Integration Proficiency: Proven experience working with technical teams to manage API-led integrations and middleware connectivity.
• Consulting Skillset: Strong communication and influence skills; ability to manage global/regional stakeholders in a complex, matrixed organization.
• Autonomous Delivery: Ability to drive projects independently within a remote or hybrid work environment.

Preferred Skills (The "Plus" Factors)

• Experience with SAP SuccessFactors Recruiting or other enterprise HRIS platforms.
• Prior experience supporting Application Management Services (AMS) or complex, multi-country recruitment rollouts.
• Familiarity with global data privacy standards (e.g., GDPR) as they relate to candidate data.