[Hiring] Business Process and Automation Specialist @Hunt St

Role Description

We are looking for a hands-on AI, Automation & Business Systems Specialist to improve the company's day-to-day operations by building practical AI solutions, automating repetitive tasks, and maintaining reliable business systems. This role combines AI implementation, workflow automation, systems administration, and operational support.

• Identify repetitive tasks and opportunities to improve efficiency across administration, maintenance, and reporting.
• Build, test, and maintain AI assistants, bots, and automated workflows using appropriate tools.
• Connect existing systems through available integrations, APIs, or other practical solutions.
• Develop AI-powered tools for document follow-ups, invoice checking, maintenance tracking, reporting, and internal knowledge management.
• Monitor automation performance, troubleshoot errors, and document workflows and procedures.
• Measure improvements through time saved, reduced manual work, and increased accuracy.

Qualifications

• Hands-on experience building and maintaining AI assistants, bots, or business workflow automations.
• Ability to demonstrate a real automation project and explain how it works, how errors are handled, and what results it achieved.
• Practical experience with AI tools and automation platforms such as ChatGPT, Claude, Microsoft Copilot, Make, Zapier, n8n, or Power Automate.
• Experience administering business systems and improving operational processes.
• Strong Excel or spreadsheet skills, with the ability to organise and validate data.
• Experience with Xero supplier invoices and reconciliations.
• Experience maintaining employee, compliance, equipment, or other business records.
• Understanding of system integrations, workflow testing, permissions, and error handling.
• Strong organisational, problem-solving, and follow-up skills.
• Clear written and spoken English and the ability to communicate with Australian stakeholders.
• Ability to work independently, exercise sound judgement, and escalate issues when necessary.
• Reliable internet connection and availability for agreed overlap with NSW business hours.

Requirements

• Experience with BrightHR and MaintainX, or similar HR and maintenance management systems.
• Familiarity with APIs, webhooks, or basic scripting.
• Experience supporting Australian construction, civil contracting, drilling, trades, logistics, or equipment-based businesses.
• Experience documenting processes and training teams to adopt new systems.

Benefits

• Government-mandated benefits, including SSS, PhilHealth, and Pag-IBIG contributions, with applicable taxes and statutory deductions handled in accordance with Philippine labor and tax laws under an Employer of Record (EOR) employment setup.