[Hiring] Business Process Analyst @Agama Solutions

Role Description

What you will accomplish:

• Headcount and hiring support
  • Lead employee hiring process. Support team members through the hiring process. Track health of hiring flow and unblock challenges to partner in building an extraordinary organization.
  • Prepare weekly/monthly hiring summaries and assist with approvals by coordinating with HR, Finance, and Hiring Managers.
  • Build dashboards and alerts to surface hiring pipeline status and capacity changes.
• Budget and expense tracking
  • Monitor day-to-day team expenses against budget; flag variances and risks early.
  • Support creation of automated expense trackers; use AI tools to identify anomalies and summarize insights.
  • Provide counsel on budget asks within the organization.
• Events and cadence management
  • Oversee onsite organizational events such as All Hands, workshops (for California remote only).
  • Develop professional-grade slide presentations and documents for eBay's executive team and Board of Directors.
• Resource and product planning coordination
  • Assist in preparing data for resource planning and product portfolio reviews with the PMO organization and the central planning team.
  • Help compile capacity models and demand forecasts; use AI to generate draft analyses and scenario summaries.
• AI adoption support
  • Partner with dev leads within the organization to coordinate roll out of AI tools in the daily product development life cycle.
  • Identify workflow improvements, propose AI-driven opportunities, and track outcomes; ensure adherence to privacy and responsible AI guidelines.
• Operational excellence and documentation
  • Identify and implement incremental process improvements; develop best practices and how-to guides for repeatability.

Qualifications

• 5+ years of work experience preferred.
• Prior experience in business operations, technical project management, program management, or operations working on product development life cycle.
• Track record of launching an end to end process including identifying roles & responsibilities, tools, training users to reporting on outcome.
• Experience hosting all-hands and other in person events at scale.
• Exposure to AI or automation in workflows (e.g., using copilots, building lightweight automations, summarizing data with AI).
• Strong attention to detail with basic data skills: maintaining trackers, building dashboards, and interpreting operational metrics.
• BS/BA degree required.
• Industry experience in commerce/retail, consumer goods or internet services a plus.