[Hiring] Business Operations Manager @Tripadvisor

Role Description

As a key member of our B2B Strategy & Operations and Supply Acquisition team, the Business Operations Manager, Global Markets will operate as a high-impact individual contributor shaping how we identify, prioritize, and execute global growth opportunities. You will own the insights that inform strategy and the cross-functional programs that turn those insights into measurable impact.

• Shape global priorities by identifying the most material growth opportunities across markets, segments, and initiatives.
• Partner with leadership to define and operationalize the global strategic roadmap, including annual planning, OKRs, investment trade-offs, and performance targets.
• Lead large, highly cross-functional initiatives that improve how we plan, launch, and scale global programs from early hypothesis development through execution and post-mortem analysis.
• Develop compelling narratives that synthesize complex data, market dynamics, and internal signals into clear, decision-ready insights for senior leadership.
• Build and own scalable dashboards, forecasting models, and business reviews that surface leading indicators and translate performance signals into concrete action plans.
• Establish structured feedback loops that ensure insights from analytics directly inform product prioritization, go-to-market strategies, and resource allocation.
• Proactively identify and size opportunities to accelerate global growth through market expansion, process redesign, tooling enhancements, automation, or AI-enabled decision support—and lead pilots through rollout.

Qualifications

• 5+ years of experience in business operations, strategy, analytics, consulting, or a similar highly analytical role within a global or high-growth environment.
• Proven track record of leading complex, cross-functional initiatives from insight to execution with measurable business impact.
• Exceptional analytical capability, including strong proficiency in SQL, Tableau, or similar tools to build robust dashboards, forecasts, and performance diagnostics.
• Demonstrated ability to translate ambiguous business questions into structured frameworks, clear analyses, and actionable recommendations.
• Experience building executive-ready narratives that connect data, strategy, and operational realities.
• Practical understanding of workflow automation, AI-driven tools that improve decision-making velocity and operational effectiveness.
• Strong stakeholder management skills, with the ability to influence senior leaders and align diverse teams around data-backed priorities.
• High ownership mindset, intellectual curiosity, and a bias toward action in fast-moving environments.

Requirements

• Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work.
• Proven ability to operate effectively with a global-first mindset.
• Strong communication skills, both verbal and written.
• Ability to work collaboratively in a team environment.
• Experience in project management methodologies.
• Strong problem-solving skills and attention to detail.
• Ability to manage multiple priorities and meet deadlines.
• Willingness to travel as needed for business purposes.

Benefits

• Competitive compensation packages, including base salary and annual bonuses.
• “Work your way” with flexibility to suit your lifestyle.
• Flexible schedule promoting work-life balance.
• Donation matching for qualifying charitable donations annually.
• Tuition assistance for qualified programs.
• Lifestyle benefit for personal spending on travel, wellness, or other needs.
• Travel perks including discounts.
• Employee assistance program with resources for life’s challenges.
• Health benefits with great coverage and competitive premiums.
• Generous referral scheme for successful candidate referrals.