[Hiring] BSS Systems Engineer @Schurz Communications

Role Description

You’re the engineer who makes the systems that run our broadband business talk to each other — and then run themselves.

Your job is to design, connect, and automate that chain, and to keep it reliable as we grow. This is fundamentally an integration and automation role, not a single-platform admin job. You’ll live across our core CRM, billing, and provisioning platforms, but the value you create is in the connective tissue between them. If you like turning manual, error-prone handoffs into clean automated workflows — and you’re comfortable moving between a CRM config screen, a Python script, and an API spec in the same afternoon — this is built for you.

Qualifications

• 5+ years working with BSS/OSS platforms in a telecom or ISP environment
• Hands-on experience with enterprise CRM, billing, and BI/analytics platforms
• Intermediate-to-expert scripting: Python, Bash, SQL, and REST APIs
• Solid grasp of data flows and ETL
• Familiarity with broadband/telecom service provisioning systems
• Working knowledge of IP networking fundamentals: DHCP, RADIUS, DNS
• Strong troubleshooting, documentation, and cross-functional communication skills
• Comfortable working across departments and balancing competing priorities
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent experience

Requirements

• Building and maintaining the connections between systems (APIs, webhooks, middleware, scripts) and automating provisioning, activation, and billing workflows.
• Configuring and tuning BSS platforms: CRM, billing, product catalog, provisioning, service activation, inventory, and workflow tools.
• Troubleshooting system-level issues end to end, keeping data in sync across CRM, network management, and billing, and coordinating with vendors when needed.
• Working with other teams on workflow design, release planning, vendor evaluations, UAT, change control, upgrades, and documentation.

Benefits

• Group health & dental insurance
• 401(k) program with company match
• Generous PTO program
• Company wellness program
• Employer-paid short- and long-term disability
• And much more!

Company Description

When you join Schurz Broadband Group, you’ll be part of an award-winning company and team. We are committed to providing an environment that gives each employee the opportunity to nurture their gifts and achieve their potential. Our mission is to pass on to future generations—customers, employees, communities, and owners—an organization that is even stronger and better than it is today.

• We will attract, invest in, communicate with, and retain top talent.
• We will innovate, partner, experiment and create a better future together.
• We strive to continuously improve operating performance to ensure sustained growth.
• We will dynamically grow revenues by building and nurturing mutually beneficial and profitable customer relationships.