[Hiring] Broker Administration Assistant @Scale-X Solutions

Role Description

ScaleX is looking for a highly organised, detail-oriented, and proactive Broker Administration Assistant to support an Australian-based energy brokerage business. This is a critical operations role supporting the end-to-end administration of SME and Commercial & Industrial (C&I) energy procurement , as well as the coordination of solar-related operational activities.

The successful candidate will be responsible for keeping client data, comparison reports, tender documentation, contracts, CRM records, retailer communications, invoicing, and operational workflows accurate and up to date. This is not a passive administrative role . We are looking for someone who takes ownership, understands the importance of accuracy, catches errors before they reach clients, follows tasks through to completion, and actively looks for ways to make processes faster and more reliable.

Qualifications

• 3–5+ years of experience in administration, data operations, energy services, operational workflow management, or a similar role.
• Ideally experienced in a B2B environment with strong accountability for output quality.
• Exceptional attention to detail and accuracy.
• Strong Excel skills.
• Experience working with CRM platforms such as GoHighLevel (GHL) or equivalent.
• Comfortable working across multiple software platforms and systems simultaneously.
• Proven ability to manage an end-to-end administrative workflow independently.
• Experience with Xero or comparable accounting/invoicing software.
• Strong written English and professional written communication skills.
• Comfortable communicating with clients, suppliers, retailers, and other stakeholders.
• Strong organisational and follow-up skills.
• Ability to work independently in a remote environment.

Requirements

• Experience or familiarity with the Australian electricity/energy market.
• Previous experience in energy retail, energy brokerage, or energy consulting.
• Exposure to solar projects or solar-related workflows.
• Experience using AI tools such as Claude or similar platforms.
• Experience coordinating suppliers, freight, subcontractors, or logistics.
• Familiarity with energy comparison, tendering, or procurement processes.
• Experience with OpenSolar or similar solar design platforms.

Benefits

• Permanent remote work opportunity supporting an Australian business.
• Australian business-hours schedule.
• Work with a high-performance international team.
• Opportunity to develop expertise in the Australian energy and renewable energy sectors.
• Exposure to commercial energy procurement, solar, CRM, AI, and business operations.
• Opportunity to contribute directly to process improvement and business growth.
• Long-term career development within a growing remote-work environment.