[Hiring] Black Belt Process Improvement @Apolis

Role Description

The Black Belt Process Improvement role involves the following key responsibilities:

• Process Assessment & Design:
  • Build and optimize processes supporting both business operations and IT solutions.
  • Conduct end-to-end process mapping across upstream and downstream functions, including areas where influence exists but direct control may not.
  • Develop current-state and future-state process maps with detailed gap analyses.
  • Identify bottlenecks, inefficiencies, and improvement opportunities.
• Value Stream Management:
  • Create and maintain value stream maps illustrating demand, workflow, constraints, and delivery challenges.
  • Drive initiatives to reduce turnaround time (TAT) and improve throughput across the value stream.
  • Collaborate with internal and external stakeholders to optimize interconnected processes.
• Metrics, Quality & Continuous Improvement:
  • Define and implement operational metrics and KPIs.
  • Establish quality controls and governance mechanisms.
  • Analyze performance data to identify trends and improvement opportunities.
  • Facilitate root cause analysis sessions using both quantitative metrics and qualitative stakeholder feedback.
• Implementation & Change Leadership:
  • Lead and oversee a portfolio of process improvement initiatives.
  • Manage implementation of corrective actions and sustainable process changes.
  • Partner with business and technology teams to ensure successful adoption.
  • Train teams on newly established processes and continuous improvement methodologies.
• Project & Stakeholder Management:
  • Drive initiatives independently with minimal supervision.
  • Coordinate multiple workstreams simultaneously.
  • Influence stakeholders across business and technology organizations.
  • Provide proactive leadership and challenge the status quo to drive operational excellence.

Qualifications

• Lean Six Sigma Black Belt or Master Black Belt certification.
• Value Stream Mapping.
• Process Mapping (Current State/Future State).
• Gap Analysis.
• Continuous Improvement.
• Root Cause Analysis.
• Quality Management.
• KPI and Metrics Development.

Requirements

• Strong Project Management skills.
• Change Management experience.
• Stakeholder Management.
• Cross-functional facilitation and workshop leadership.
• Process training and knowledge transfer.

Personal Attributes

• Self-starter who operates autonomously.
• Results-oriented with a strong sense of ownership.
• Comfortable challenging existing processes and driving change.
• Strong communication and facilitation skills.
• Ability to influence without direct authority.

Preferred Qualifications

• Master Black Belt certification.
• Experience improving both business and IT operational processes.
• Experience leading enterprise transformation initiatives.
• Exposure to PMO, Operational Excellence, or Business Transformation programs.