[Hiring] Biometrics Optimization Lead @Syneos Health Careers

Role Description

The Manager, Biometrics Optimization assists in strategic planning, controlled document development and maintenance, training program development and process improvements to enable the Biometrics Business Unit (BU) to conduct and deliver clinical project services to our customers that meet global regulatory requirements.

Job Responsibilities

• Serves as the team leader for assigned projects in Biometrics Optimization.
• Assists in initiatives and idea development to enable and support optimal end-to-end delivery of Biometrics projects.
• Assists in development, review and refinement of Biometrics Standard Operating Procedures, Work Instructions and corresponding Forms and Templates that reflect the clinical research industry regulations.
• Assists in Biometrics training material development, maintenance, quality reviews and oversight, delivering targeted training materials and programs for Biometrics BU staff.
• Manages or assists in the maintenance of training certifications in the assignment of corresponding training requirements/activities and implementation within the company's Learning Management System.
• Leads the Certification Management Committee, responsible for assignment of guidance documents/training courses to Essential Functional, Just in Time and System Certifications for Data Operations.
• Supports the lifecycle management of documentation generated and maintained to support the Biometrics BU.
• Independently prepares information for training program and/or team meetings.
• Leads/presents prepared information at meetings.
• Reviews and approves information from team members for meetings and updates associated training materials accordingly.
• Assists with continuous improvement of processes with Biometrics and the company's Leadership.
• Assists in the communication of Biometrics Optimization plans and priorities for procedural documentation, training development, and maintenance.
• Assists other non-departmental training initiatives and/or presents training courses to assigned departments, as required.
• Supports the achievement of Biometrics BU financial targets.
• Maintains current professional knowledge within the clinical research industry as a 'value add' within the Biometrics BU.
• Actively manages and mentors other Biometrics Optimization staff in general team leadership and management skills, project management skills and internal processes in support of team initiatives.
• Line management responsibilities for staff members, including interviewing, selection, professional development, performance management, and employee counseling and separations.
• Approves courses of action on salary administration, interviewing and selection, terminations, professional development, performance appraisals, job description preparation, and employee counseling.
• Works with and advises staff on administrative policies and procedures, technical problems, priorities and methods.

Qualifications

• BA/BS degree in the science/health care field, plus extensive experience in an operational clinical trials environment, or equivalent combination of education and experience.
• Experience in a Contract Research Organization or Pharmaceutical/Biotechnology company is preferred.
• Experience working in a matrix-structured environment with multiple product lines is essential.
• This position requires in-depth knowledge of relevant regulatory agencies and strong understanding and use of medical terminology.
• Ability to handle multiple tasks to meet deadlines in a high stress environment is essential.
• Effective organizational, presentation, documentation, analytical and interpersonal skills with demonstrated ability to lead and motivate a matrix team.
• Ability to implement, control and understand productivity measures is essential and a good understanding of financial control is deemed a strong requirement.
• Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint), email, and voicemail are basic requirements.

Requirements

• Supporting work transitions from global locations to India through structured planning, governance, and execution oversight.
• Driving end-to-end project governance across multiple studies and Biometrics functions.
• Monitoring project timelines, milestones, risks, issues, dependencies, and action plans to ensure successful delivery.
• Tracking key delivery and operational metrics, including project health, milestone adherence, resource utilization, capacity, forecasting, and financial performance.
• Preparing executive dashboards and governance reports to provide leadership with clear visibility into portfolio performance, risks, and opportunities.
• Standardizing project management processes, reporting, and best practices across the Biometrics organization including regular governance cadence.

Benefits

• We are passionate about developing our people through career development and progression.
• Supportive and engaged line management.
• Technical and therapeutic area training.
• Peer recognition and total rewards program.
• Commitment to building an inclusive culture.
• Opportunity to shape solutions that impact lives.