[Hiring] Biometrics Optimization Lead @Syneos Health

Role Description

Serves as the team leader for assigned projects in Biometrics Optimization. Assists in initiatives and idea development to enable and support optimal end-to-end delivery of Biometrics projects.

• Assists in development, review and refinement of Biometrics Standard Operating Procedures, Work Instructions and corresponding Forms and Templates that reflect the clinical research industry regulations.
• Assists in Biometrics training material development, maintenance, quality reviews and oversight, delivering targeted training materials and programs for Biometrics BU staff.
• Manages or assists in the maintenance of training certifications in the assignment of corresponding training requirements/activities and implementation within the company’s Learning Management System.
• Leads the Certification Management Committee, responsible for assignment of guidance documents/training courses to Essential Functional, Just in Time and System Certifications for Data Operations.
• Supports the lifecycle management of documentation generated and maintained to support the Biometrics BU.
• Independently prepares information for training program and/or team meetings. Leads/presents prepared information at meetings.
• Reviews and approves information from team members for meetings and updates associated training materials accordingly.
• Assists with continuous improvement of processes with Biometrics and the company’s Leadership to ensure an integrated and aligned approach across the Company.
• Assists in the communication of Biometrics Optimization plans and priorities for procedural documentation, training development, and maintenance.
• Assists other non-departmental training initiatives and/or presents training courses to assigned departments, as required.
• Supports the achievement of Biometrics BU financial targets.
• Maintains current professional knowledge within the clinical research industry as a ‘value add’ within the Biometrics BU.
• Actively manages and mentors other Biometrics Optimization staff in general team leadership and management skills, project management skills and internal processes in support of team initiatives.
• Line management responsibilities for staff members: For direct and indirect reports, may participate and direct activities related to department staff operations such as interviewing and selection, professional development, performance management, and employee counseling and separations.

Qualifications

• BA/BS degree in the science/health care field, plus extensive experience in an operational clinical trials environment, or equivalent combination of education and experience.
• Experience in a Contract Research Organization or Pharmaceutical/Biotechnology company is preferred.
• Experience working in a matrix-structured environment with multiple product lines is essential.
• This position requires in-depth knowledge of relevant regulatory agencies and strong understanding and use of medical terminology.
• Ability to handle multiple tasks to meet deadlines in a high stress environment is essential.
• Requires effective organizational, presentation, documentation, analytical and interpersonal skills with demonstrated ability to lead and motivate a matrix team.
• The ability to implement, control and understand productivity measures is essential and a good understanding of financial control is deemed a strong requirement.
• Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint), email, and voicemail are basic requirements.

Requirements

• Supporting work transitions from global locations to India through structured planning, governance, and execution oversight.
• Driving end-to-end project governance across multiple studies and Biometrics functions.
• Monitoring project timelines, milestones, risks, issues, dependencies, and action plans to ensure successful delivery.
• Tracking key delivery and operational metrics, including project health, milestone adherence, resource utilization, capacity, forecasting, and financial performance.
• Preparing executive dashboards and governance reports to provide leadership with clear visibility into portfolio performance, risks, and opportunities.
• Standardizing project management processes, reporting, and best practices across the Biometrics organisation including regular governance cadence.

Benefits

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to building an inclusive culture – where you can authentically be yourself.
• We are continuously building the company we all want to work for and our customers want to work with.