[Hiring] Billing Specialist I @CorVel Corporation

Role Description

The CareIQ Billing Specialist completes invoicing processes for all CareIQ Ancillary Healthcare services. This role operates with a high focus on accuracy and urgency to ensure that payment and invoice amounts are completed in alignment with contracted service level expectations.

This is a remote role but for continuity of business with our management team, candidate must reside in eastern or central time zones.

Essential Functions & Responsibilities:

• Provides quality and professional inbound and outbound telephonic customer service to assist customers and vendors with billing questions.
• Completes accurate data review and entry.
• Learns and maintains knowledge of how to operate corporate proprietary systems.
• Completes administrative review of medical notes and bills (Bill Review or Coding experience is not necessary).
• Determines if payment and charge rates are in alignment with appointment type and contracted amounts.
• Uses bill history research, problem solving, and critical thinking skills to resolve customer questions.
• Meets departmental production and quality performance expectations.
• Additional duties as assigned.

Qualifications

• Effective multi-tasking skills in a high-volume, fast-paced, team-oriented environment.
• Excellent written and verbal communication skills.
• Ability to meet designated deadlines.
• Computer proficiency and technical aptitude with the ability to utilize Microsoft Office and Proprietary Systems.
• Strong interpersonal, time management, and organizational skills.
• Ability to maintain a professional and courteous demeanor that sets tone for complex telephonic conversations.
• Ability to work both independently and within a team environment.

Requirements

• High School diploma.
• Prior work experience in a detail-oriented customer service environment.

Benefits

• Comprehensive benefits package available for full-time regular employees including:
• Medical (HDHP) w/Pharmacy
• Dental
• Vision
• Long Term Disability
• Health Savings Account
• Flexible Spending Account Options
• Life Insurance
• Accident Insurance
• Critical Illness Insurance
• Pre-paid Legal Insurance
• Parking and Transit FSA accounts
• 401K
• ROTH 401K
• Paid time off

Company Description

CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enables us to deliver the most innovative and integrated solutions to our clients.

We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).