[Hiring] Billing Representative II @Quest Diagnostics

Role Description

The individuals in this position typically work with Billing Representatives and other employees handling complex billing issues for the purpose of collecting revenue for the organization. Responsibilities include:

• Responsible for accurately reviewing and applying third party remittance
• Process insurance/patient refunds and adjustments
• Outbound calls to insurance carriers to reconcile/resolve any issues
• Familiar with explanation of benefits
• Always maintain Compliance and HIPAA standards
• Meet or exceed daily production standards by maintaining work list according to metrics
• Meet or exceed daily quality standards
• Perform other duties and functions as assigned
• Evaluate and respond to all email requests for any AR issues to resolve in a timely manner

Qualifications

• High School Diploma / GED
• Must be 18 years of age OR older
• 1-2 years Medical Billing experience
• Ability to read and translate EOB and insurance correspondence
• Ability to create and modify spreadsheets within Microsoft Excel

Requirements

• 1-2 years remittance application experience (preferred)
• 1-2 years of QBS experience (preferred)
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy
• Ability to navigate on the internet for research purposes
• Problem solving, organization, and interpersonal skills
• Ability to work independently and as part of a team
• Communication skills, both verbal and written

Benefits

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• And so much more!