[Hiring] Billing Administration Assistant @HRS Talent Solutions

Role Description

The Billing Administration Assistant – Tax Document Requests identifies customer requests for tax receipts, invoice copies, or other billing documents and routes them appropriately. This remote administrative role does not involve giving tax advice or creating unapproved documents.

• Clarify the requested document by understanding the context and asking approved clarifying questions.
• Check the account and relevant period before routing requests.
• Follow recipient verification and secure channel rules when delivering existing documents.
• Protect private financial details and maintain copies in approved systems.
• Record what was requested, the period involved, and which team received the request.
• Read assigned online requests for billing-related tax documents.
• Identify the document and date range needed.
• Match the question to the correct account under approved checks.
• Route special documents and advice questions to billing specialists.
• Send existing approved copies only when authorized.
• Record the request, delivery, or pending owner accurately.

Qualifications

• Customer service, office administration, or document-handling experience is useful.
• No accounting background is expected; training on document types and secure delivery procedures will be provided.
• Comfortable with dates and careful recipient checks.

Requirements

• A private home office or suitable workspace to support billing records.
• Ability to follow the employer's recipient checks and route unusual requests to the billing owner.
• Confirm periods and available documents when multiple years are requested.
• Follow the company's verification steps for secure delivery preferences.

Benefits

• Remote work flexibility.
• Hourly pay range: $28.00–$29.50.

Company Description

Details about the company are not provided in the job description.